Delivery jobs in Malásia

Job title
Client Operations Officer, Master Data Services - Entities & Funds M/F

Contract type
Fixed-Term Contract

Term (in months)
12 months

Job summary

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions.

• Static data maintenance, treatment of corporate actions plus any other tasks surrounding the lifecycle of all types of securities.
• Perform function in line with the departmental procedures.
• Maintain highest level of service quality and performance in compliance with Master Data Services mission and objectives.
• Ensure check lists are accurately completed within the set timeframe.
• Ensure incidents are accurately escalated in a timely manner.
• Ensure adherence to DMEF procedures.

• Collect static data updates from our providers and process adjustments in our systems to ensure information is up to date.
• Perform quality controls as indicated in our procedures, process daily checks, reconciliations to keep under control discrepancies.
• Ensure accurate and timely delivery of all third party data and Cash SSI to internal or external clients as per agreed timeframe.
• Ensure accurate and timely delivery of all Funds and their general characteristic used in the Group to internal or external clients as per agreed timeframe.

• Maintain efficient communication channels with managers, team members and other stakeholders.
• Timely identification and resolution of all inter-departmental and cross functional queries.
• Forge good communication channels with internal and external parties.
• Ensure professional communication towards our internal or external clients.
• Ensure sufficient support is provided to Team Manager in running daily BAU activities.

• Ensure that adequate IT accesses are provided.
• Ensure adequate communication in case of IT issue.
• Ensure that IT issues are dully logged with precise comment.

• Assist with the provision of data for the internal and external audit process in line with the timeframe set by the Team Manager.
• Ensure complete evidences are provided for the purpose of audit (external sources and check lists duly filled in) in line with the time frame set by the Team Manager.

• Provide required figures to ensure daily activity statistics monitoring.

• Develop expertise in fund industry.
• Pro-actively working towards streamlining daily processes and improve efficiency.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Asia, Malaysia

Bachelor Degree / BSc Degree or equivalent

0-2 years

Minimum 1 years' relevant experience.

• Knowledge of investment instrument types.
• Experience in operation environment.
• Knowledge in Excel VBA will be an added advantage.
• Proficient in MS Office.