Senior Client Partner - Managed Services & Platform-3

NTT Communications; Kuala Selangor; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A global technology firm in Kuala Selangor seeks a Senior Cloud Client Partner to guide clients on adopting cloud-managed services. Candidates should have strong expertise in cloud infrastructure, networking, and sales management. This hybrid role emphasizes relationship-building and driving sales growth through a consultative approach. The ideal candidate will possess a Bachelor's degree and significant experience managing the sales process from identification to closure. Join a diverse team committed to equal opportunities and professional growth.

Qualifications

• Strong knowledge of cloud infrastructure, particularly AWS, Microsoft Azure, and Google Cloud.
• Understanding of networking to design cloud solutions.
• Ability to manage the entire sales process effectively.

Responsibilities

• Guide clients in adopting cloud-managed services.
• Identify, develop, and close outsourcing deals.
• Build long-term relationships with clients and understand their business needs.
• Manage a pipeline of opportunities and achieve sales targets.

Skills

Cloud infrastructure knowledge

Networking in cloud environment

Sales process management

Problem-solving skills

Negotiation skills

Relationship building

Entrepreneurial mindset

Education

Bachelor's degree or equivalent in a technical or sales field

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA

As a Senior Cloud Client Partner at NTT DATA, you'll be more than just a sales expert — you'll be a trusted advisor to our clients, guiding them through the journey of adopting cloud-managed services. Your primary focus will be to identify, develop, and close managed service and outsourcing deals by working closely with our services teams and applying your consulting-led sales skills.

You'll engage with clients at various levels, from decision-makers to technical teams, ensuring they understand the value of our multi-product and multi-vendor cloud solutions. Your role will also involve collaborating with client managers, pre-sales architects, and delivery teams to ensure seamless service delivery and client satisfaction.

Building and nurturing long-term relationships with clients will be key. You'll delve deep into understanding their business, the industry they operate in, and their unique challenges. By aligning their needs with our solutions, you'll drive the transition from traditional models to managed services, leading to multi-year renewals and sustained growth.

You'll handle everything from creating demand for our Cloud Managed Services to addressing client objections, negotiating contractual terms, and ensuring win-win commercial solutions. Your goal will be to manage a pipeline of opportunities, create documented strategies to meet sales targets, and see deals through to closure. Your expertise will support regional sales governance processes and help profile opportunities.

By sharing best practices and insights, you'll contribute to the continuous improvement of our services. Your contributions will be instrumental in driving the sales process, minimizing churn, upselling, cross-selling, and achieving both revenue and margin goals.

To thrive in this role, you need to have:

• Strong knowledge of cloud infrastructure principles, including major platforms like AWS, Microsoft Azure, and Google Cloud Platform.
• Deep understanding of networking within a cloud environment to design effective solutions.
• Advanced capabilities in positioning our services across Managed Services, Support Services, Consulting Services, and Technical Services.
• Proficiency in financial metrics and statements to hold strategic client conversations.
• Strong grasp of cybersecurity principles to ensure DATA security and compliance.
• Experience in managing the entire sales process, from opportunity identification to deal closure.
• Excellent problem-solving, business acumen, and negotiation skills.
• Ability to build and foster relationships with clients, especially at the executive level.
• Entrepreneurial mindset with the ability to work independently and identify opportunities proactively.
• Bachelor's degree or equivalent in a technical or sales field.

Workplace type: Hybrid Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today