Sales Manager (Courier Service) - KL Eco City

JT Express; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Kuala Lumpur is seeking a skilled account manager to develop and implement strategic sales plans. The role requires experience in account management or sales, preferably in the logistics industry. Candidates should possess strong interpersonal and communication skills to build relationships, analyze market trends, and coordinate with teams for timely service delivery. Interested applicants should email their resume to the company email provided.

Qualifications

• Proven experience in account management or sales, preferably in the logistics or courier services industry.
• Excellent organizational and time-management abilities, with a keen attention to detail.
• Analytical mindset with the ability to interpret data and make data-driven decisions.

Responsibilities

• Develop and implement strategic sales plans to achieve company targets.
• Analyze market trends and customer needs to identify new business opportunities.
• Conduct regular customer visits and meetings to understand their needs.
• Build and maintain strong, long-lasting relationships with key clients.

Skills

Account management

Sales

Interpersonal skills

Communication skills

Education

Bachelor's degree in Business Administration, Marketing, or related field

Job description

• Develop and implement strategic sales plans to achieve company targets and objectives.
• Analyze market trends and customer needs to identify new business opportunities and target markets.
• Conduct regular customer visits and meetings to understand their needs and identify opportunities for sales.
• Responsible for maintaining client satisfaction, identifying growth opportunities , build and maintain strong, long-lasting relationships with key clients.
• Act as the main point of contact for key accounts, addressing any inquiries or concerns promptly and effectively and working closely with the internal teams to meet client needs.
• Coordinate with operational teams to ensure the timely and accurate delivery of services to key accounts.
• Monitor service performance metrics, such as delivery times and accuracy, and take corrective actions as needed.
• Oversee the resolution of any service-related issues or escalations, ensuring minimal disruption to client operations.
• Negotiate pricing and contract terms with clients, striving to maximize revenue while maintaining competitive pricing.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in account management or sales, preferably in the logistics or courier services industry.
• Strong interpersonal and communication skills, with the ability to build rapport and negotiate effectively.
• Excellent organizational and time-management abilities, with a keen attention to detail.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Ability to thrive in a fast-paced and dynamic environment, with a results-oriented mindset.

Interested candidate please email your resume to******@jtexpress.my

We regret only shortlisted candidate will be notified.

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