Customer Service Representative - German Speaking (Working hours: Mon to Fri 3pm to 12 midnight)

Danaher Corporation; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global high-tech filtration company in Petaling Jaya is seeking a Customer Service Representative to manage customer orders and enhance customer satisfaction. The ideal candidate will have strong communication skills, computer literacy, and the ability to work EMEA hours, along with German language proficiency. This role offers the opportunity to work collaboratively across various teams and gain insights into international business operations. Join us to solve complex challenges and impact the world positively.

Qualifications

• Clear verbal and written communication skills, organization skills, ability to prioritize.
• Computer literacy and foundational Microsoft Office skills.
• Language skills (Germany) and ability to work EMEA hours.

Responsibilities

• Manage customer orders from order entry to product delivery.
• Collaborate across functional teams to support customer requirements.
• Gain foundational knowledge of compliance and commercial operations.

Skills

Computer literacy

Clear verbal and written communication

Organization skills

Customer centric mindset

Language proficiency (German)

Education

Professional diploma or degree

Tools

SAP

Job description

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System which makes everything possible.

Are you interested in using your knowledge and experience in a fast-paced and varied role? Do you like solving problems to gain customer satisfaction?

The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.

This position is part of the Customer Service Team and will be located in Petaling Jaya.

In this role, you will have the opportunity to:

• Manage customer orders from order entry to product delivery to attain customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

The essential requirements of the job include:

• Computer literacy and foundational Microsoft Office skills
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
• Language skills (Germany) and ability to work EMEA hours (9am-6 pm CET)/EMEA public holidays

It would be a plus if you also possess previous experience in:

• ERP knowledge with SAP preferred
• Professional diploma/degree, or equivalent years of experience

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.