Customer Service jobs in Malaysia

WXF integrates internet technology with e-commerce platforms to deliver diverse services to American businesses in the food industry. By establishing long-term partnerships, the company aims to meet the stable and continuously growing market demand.

Work From Home

• The company directly allocates high-quality existing customer resources. By focusing on nurturing these clients, you can secure a stable income and ensure your efforts are duly rewarded.
• Provide professional training on international trade knowledge and product expertise.
• Provide secured collaboration service fees and allocate necessary resources to ensure efforts yield returns.
• You will have full autonomy to manage your own time in order to complete the deliverables agreed upon by both parties.
• Option to services remotely or in-office, with arrangements customized to individual preferences.
• A clear and accelerated career path awaits you — from the customer maintenance role to senior consultant, with corresponding growth opportunities available as soon as your capabilities advance.

• Maintain and deepen long-term cooperative relationships with the high-quality existing customers assigned by the company.
• Acutely identify customers’ potential needs and support the sustained and sound development of their businesses through professional services.
• Maintain awareness of food industry trends to meet demand as a consultant.
• Collaboration requires no travel; client communication can be done via phone or internet, with orders managed in SAP.
• Participate in phased training covering foreign trade knowledge, industry trends, and AI updates, while providing continuous AI tool upgrades and tutorial support to empower client development.

• No educational or experience requirements; fresh graduates are encouraged to apply.
• Proficiency in English.
• Strong communication and negotiation skills to convey information clearly, understand others, and proactively address issues.
• Friendly, with a strong team spirit. Uphold professional ethics and strictly maintain company trade secrets.
• Innovative thinker with strong market insight, able to seize opportunities and respond quickly.
• Keen interest in emerging industries or AI, with a commitment to continuous learning and exploration.
• Proactive in handling tasks, and thorough in task completion.

• Duration: 1 month.
• The training is free, and our company will provide professional training during this period.
• Monday to Friday: from 6:00 AM to 3:30 PM (including a total of 1.5 hours for breakfast and lunch).
• Saturday: from 8:00 AM to 3:30 PM (including a total of 1.5 hours for breakfast and lunch).
• Format: Online courses covering product knowledge, sales skills, and software training.
• If you pass the training assessment, you will receive a service fee reward of 4,000 MYR (including a 3,700 MYR training allowance and an additional 300 MYR allowance).

• Stable Income Guarantee: Guaranteed service fee of no less than MYR 4,200 per month. As long as you diligently maintain clients and meet service standards, this income will serve as your solid financial foundation.
• Additional Achievement Rewards: When you successfully identify clients’ potential needs and facilitate new cooperation opportunities, you are also eligible for extra rewards.

1) To ensure the smooth progress of training and subsequent services, according to the characteristics of the independent contractor cooperation model, a dual‑screen computer is required.

• Training Provided
• Commission
• Work From Home
• Flexible Schedule
• Training Program
• Career Growth
• Performance Bonus
• Allowance Provided