Bar Service Crew

Reveillon Group Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A food and beverage company is seeking enthusiastic individuals to join as Service Crew in Kuala Lumpur. The role involves delivering excellent customer service, maintaining cleanliness, and ensuring smooth daily operations. Responsibilities include greeting guests, taking orders, ensuring food quality, and handling transactions. Candidates should have a positive attitude, good communication skills, and the ability to work in a fast-paced environment. Fluency in English and Mandarin is necessary. The position offers a full-time role.

Qualifications

• Experience in F&B, club, bar, or restaurant is an advantage.
• Must be fluent in English and Mandarin.
• Able to work on rotating shifts and weekends.

Responsibilities

• Greeting and welcoming guests professionally.
• Taking and serving food and beverage orders accurately.
• Maintaining cleanliness of dining area and service stations.
• Handling guest feedback politely.
• Supporting bar/kitchen in preparation and service.

Skills

Good communication skills

Positive attitude

Teamwork

Ability to handle stress

Knowledge of food safety

Job description

Service Crew

Salary Range: RM2,500 – RM3,500

Employment Type: Full-time

Job Summary

We are looking for enthusiastic and customer-oriented individuals to join our team as Service Crew. The role is responsible for delivering excellent customer service, maintaining cleanliness, and ensuring smooth daily operations in the outlet.

Key Responsibilities

• Greeting and welcome guests in a friendly and professional manner.
• Take and serve food and beverage orders accurately and efficiently.
• Provide menu recommendations and answer customer inquiries.
• Ensure food and beverages are served according to outlet standards.
• Handle billing and payment transactions (cash and POS system).
• Maintain cleanliness and hygiene of dining area, service stations, and equipment.
• Support bar/kitchen team in preparation and service as required.
• Comply with outlet’s SOPs, including Halal practices where applicable.
• Assist in stock management (receiving, replenishing, and reporting shortages).
• Handle guest feedback or complaints politely and expedite to supervisor when necessary.
• Uphold company standards in grooming, punctuality, and professionalism.

Requirements

• Previous experience in F&B, club, bar, or restaurant environment is an advantage (but not required).
• Good communication and interpersonal skills.
• Positive attitude with strong teamwork spirit.
• Ability to work in a fast-paced environment and handle stress well.
• Basic knowledge of food safety and hygiene practices.
• Able to work on rotating shifts, weekends & public holidays.
• Possess a well-groomed, professional appearance.
• Proficiency in the English and Mandarin language is necessary.