Communication jobs in Malaysia

Function as a key member of platform and business teams providing supply status in relation to overall demand requirement (Forecast / Actual demand / Build Strategy) while facilitating effective communication between supply chain, sales/marketing, manufacturing, customer services, OSAT (3rd party vendor) and all related support function.

Order fulfilment tracking with timely feedback to customer service / sales / marketing. Work with related stakeholder on recovery plan, correction actions action / contingency plan when delays are anticipated or occur. Drive business decision proposal based on business urgency / priority. Makes recommendation on alternate solutions to mitigate changes to a customer’s delivery commit date.

Identify and drive continuous improvement opportunities to streamline delivery fulfilment process and improve accuracy and efficiency within business operations activities

Weekly supply and open order review highlight any supply gap or any constraints (bottleneck) to meet plans well in advance to avoid any last-minute surprises in supply.

Monthly demand/supply plan review, identify any constraints within the planning horizon to manage potential supply risk, and review medium to long term plans so that adequate capacity is available to support the company’s strategic objectives

Maintain interface with BU with effective business communication updates, consistency and transparent in dealing customer escalation issue and business strategies. Timely escalation.

Maintains backlog management order dating integrity, and all reporting data accuracy and transparency within systems and processes. This includes inventory strategy list, demand / capacity plan maintenance, lead time, production run size information etc.

Analyze inventory, managing slow-moving and obsolete stock, adjusting order quantities, reviewing, recommending & driving material substitution and work on inventory depletion.

Delivery Performance - Oversee and monitor compliance to Planning key performance indicators – On time delivery and customer request date (delivery fulfilment), Supplier OTD, Cycle Time and B2B transaction statistics and revenue.

Report and utilize weekly and monthly performance metrics including key performance indicators (KPIs) to drive performance improvement.

Attends daily business or operations related meetings

Drive continuous improvement processes through system and network optimization, cost reductions and improved service in collaboration with other stakeholders and functions with the company

Provide coaching, training, and professional development to less experienced staff members through utilization of standard business process protocol and supply chain industry knowledge.

Ensure that Supply Chain Planning operations and support are aligned with Supply Chain, Business and company goals and objectives.

Ensures compliance with department policies and procedures and applicable laws, rules, and regulations.

Assists with performing a variety of internal projects, cost saving projects, provides professional guidance and information, and recommends appropriate solutions.

Other duties as assigned

Bachelor’s degree in Business Management /Supply Chain/Engineering or Operation Planning.

Minimum 5 years' related working experience in Supply Chain Planning. Experience in manufacturing environment, customer service is an added advantage.

Good time management skills and ability to work under pressure.

Must be able to demonstrate strong leadership, people management & influencing skills.

Experience in ERP systems operation and control.

Proficient in Microsoft Office application – excel. Advanced Microsoft Excel is an added advantage.

Data analysis experience. Ability to solve complex problems or working relationships.

Good verbal and written communication skills are required.

Strong sense of urgency and of responsibility and deadline-driven.

Positive attitude, self-motivated, and able to work in a fast-paced environment.

Demonstrates high levels of collaboration and the ability to effectively work cross-functionally to achieve team objectives.

Ability to apply experience/knowledge to create solutions to problems and influence change.

Ability to multi-task in a fast-paced environment.

Work under min supervision, positive and proactive approach.