E-Commerce Sales Executive (Japanese-Speaking)

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A fast-growing luxury resale company in Kuala Lumpur is seeking enthusiastic individuals eager to learn and master the skills necessary to assess the value of designer items. The position involves managing product listings, engaging with customers, and responding to inquiries. Candidates should have a positive attitude and intermediate proficiency in Japanese for internal communication. Training will be provided, making this an excellent opportunity for those new to the luxury goods industry. Weekend availability is required.

Qualifications

• No experience required; training will be provided.
• Outgoing personality with a willingness to learn and engage customers.
• Intermediate Japanese needed for communication with colleagues.

Responsibilities

• Learn to assess luxury goods for authenticity and value.
• Manage product listings and take product photos for eCommerce.
• Respond to customer inquiries and coordinate shipments.

Skills

Customer engagement

Japanese language proficiency (intermediate)

Positive attitude

Communication skills

Job description

Our client is a fast-growing Japanese‑affiliated organization specializing in the resale and recycling of luxury goods through online and offline channels. The company focuses on giving pre‑owned designer items a second life by ensuring accurate valuation, proper authentication, and high‑quality presentation across major eCommerce platforms. They emphasize hands‑on learning, attention to detail, and strong customer communication to maintain trust and brand integrity. With a structured and supportive environment, the company offers excellent opportunities for individuals who enjoy digital sales, product handling, and engaging with customers while working in a niche, fast‑paced luxury resale industry.

Progression Path

• Japanese Speaker (at least JLPT N3 and can communicate with Japanese Manager)
• Salary during the first 4 months of probation: RM4,000
• Upon completion of probation and without passing the appraisal test: RM4,500 – RM5,500
• Upon completion of probation and passing the appraisal test: RM5,500 – RM7,000
• Climb the ranks within 2 years to become a store manager (performance‑based)
• Further promotion to upper management may be offered based on individual performance

Job Duties

• Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition
• Take photos of products and manage product listings across multiple eCommerce platforms
• Reply to online enquiries and arrange shipment or collections with customers

Requirements

• No experience required, training will be provided
• Outgoing and positive attitude, able to converse with and engage customers with ease
• Able to speak and understand intermediate Japanese for internal communication with Japanese speaking colleagues
• Good communication skills and willing to learn
• Willing to work on weekends

Additional Information

• Industry: Luxury Goods / Jewelery
• Working Hours: 5 days work week roster, 8‑10 rest days per month, 10 am to 7 pm