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Native Japanese Associate Customer Support
Job summary
A customer support provider in Cyberjaya is seeking a Native Japanese speaker or JPLT N1 speaker for an Associate Customer Support role. This permanent position includes responsibilities such as assisting customers through online channels, resolving issues, and providing guidance. The role offers a monthly salary between MYR 8,000 to 9,000, along with various allowances and relocation support. Ideal candidates should be fluent in Japanese and ready for a rotational shift work schedule.
Benefits
Qualifications
- Native Japanese speaker or JPLT N1 certification.
Responsibilities
- Assist customers via online channels.
- Resolve order and platform issues.
- Provide clear guidance to users.
Skills
🇯🇵 Native Japanese / JPLT N1 Speakers Needed! Role: Associate Customer Support (Permanent)
📍 Cyberjaya, Malaysia
✈️ Relocation support includes employment visa sponsorship, one-way flight ticket, 1‑week hotel stay (reimbursed). Visa process is ~2 months after selection.
Assist customers via online channels, resolve order and platform issues, provide clear guidance, and ensure smooth user journeys.
- 8 AM – 5 PM
- 9 AM – 6 PM
- 1 PM – 10 PM
- 3 PM – 12 AM
💡 Afternoon shift allowance included.
- Basic: MYR 8,000 – 9,000
- Transport Allowance: MYR 500
- Medical Coverage: IP (≤ USD 80 000) • OP (≤ USD 250) • Optical • Dental
- Annual Leave • Medical Leave
- Employment Visa Sponsorship
- One‑way Flight Ticket
- 1‑Week Hotel Stay (Reimbursed)
- 3 Online Assessments: JP LAT • CS Logical • Typing Test
- Native Japanese speaker or JPLT N1
Permanent roles. Medical benefits for self and family members, allowances, relocation support and reimbursements.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.