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122

Sponsorship Visa jobs in Malaysia

CS - Customer Service Associate (Thai Market) based in Malaysia

CS - Customer Service Associate (Thai Market) based in Malaysia
Zeal Group
Kuala Lumpur
MYR 20,000 - 100,000
Urgently required
2 days ago
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Experienced Associate - Tax Compliance (CSG MY)

Experienced Associate - Tax Compliance (CSG MY)
PwC - Global
Kuala Lumpur
MYR 30,000 - 45,000
Urgently required
Today

Spa Attendant

Spa Attendant
Four Seasons Hotel
Kuala Lumpur
MYR 20,000 - 100,000
Urgently required
Today

Manager - Corporate Tax Advisory

Manager - Corporate Tax Advisory
PwC - Global
Kuala Lumpur
MYR 120,000 - 180,000
Urgently required
Today

Commis 2 - Main Kitchen

Commis 2 - Main Kitchen
Four Seasons Hotels and Resorts
Kuala Lumpur
MYR 20,000 - 100,000
Urgently required
Today
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Senior Associate - Corporate Tax

Senior Associate - Corporate Tax
PwC Malaysia
Kuala Lumpur
MYR 60,000 - 90,000
Urgently required
Yesterday

Associate - Finance (Record to Report)

Associate - Finance (Record to Report)
PwC - Global
Kuala Lumpur
MYR 45,000 - 60,000
Urgently required
Yesterday

Retail Department Leader/Assistant (Kota Kinabalu) (Have Large Retail Scale Exp)

Retail Department Leader/Assistant (Kota Kinabalu) (Have Large Retail Scale Exp)
KKV Supply Chain Sdn. Bhd.
Kota Kinabalu
MYR 20,000 - 100,000
Urgently required
Yesterday
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Senior Associate - Deals Strategy & Operations

Senior Associate - Deals Strategy & Operations
PwC Malaysia
Kuala Lumpur
MYR 50,000 - 80,000
Urgently required
Yesterday

Manufacturing Operator

Manufacturing Operator
3V SIGMA USA INC
George Town
MYR 20,000 - 100,000
Urgently required
Yesterday

Commis 2 - Main Kitchen

Commis 2 - Main Kitchen
Four Seasons Hotel and Resorts Gruppe
Kuala Lumpur
MYR 20,000 - 100,000
Urgently required
Yesterday

Associate Specialist, Shared Services HR (Mandarin Speaker)

Associate Specialist, Shared Services HR (Mandarin Speaker)
Femtech Insider Ltd.
Kuala Lumpur
MYR 40,000 - 70,000
Urgently required
Yesterday

Spa Attendant

Spa Attendant
Four Seasons Hotels and Resorts
Kuala Lumpur
MYR 20,000 - 100,000
Urgently required
Yesterday

Retail Services Associate (Thai)

Retail Services Associate (Thai)
Axi
Malaysia
MYR 36,000 - 48,000
Urgently required
Yesterday

Partner Key Account Manager (Vietnamese)

Partner Key Account Manager (Vietnamese)
Axi
Malaysia
MYR 60,000 - 120,000
Urgently required
Yesterday

F&B Server - Bar

F&B Server - Bar
Four Seasons Hotel and Resorts Gruppe
Kuala Lumpur
MYR 20,000 - 100,000
Urgently required
2 days ago

CME Meeting Services Support, Sr Specialist (Mandarin Speaker)

CME Meeting Services Support, Sr Specialist (Mandarin Speaker)
Merck Gruppe - MSD Sharp & Dohme
Petaling Jaya
MYR 75,000 - 120,000
Urgently required
2 days ago

Senior Associate - Corporate Tax

Senior Associate - Corporate Tax
PwC - Global
Kuala Lumpur
MYR 48,000 - 72,000
Urgently required
2 days ago

Administrator - Front Desk

Administrator - Front Desk
PwC - Global
Kuala Lumpur
MYR 24,000 - 36,000
Urgently required
2 days ago

Associate - Infrastructure Engineer

Associate - Infrastructure Engineer
PwC - Global
Kuala Lumpur
MYR 40,000 - 60,000
Urgently required
2 days ago

Manager - Corporate Sustainability (Community)

Manager - Corporate Sustainability (Community)
PwC - Global
Kuala Lumpur
USD 40,000 - 80,000
Urgently required
2 days ago

Senior Associate - Laravel Developer

Senior Associate - Laravel Developer
PwC - Global
Kuala Lumpur
MYR 60,000 - 90,000
Urgently required
2 days ago

Senior Associate - Infrastructure Engineer

Senior Associate - Infrastructure Engineer
PwC - Global
Kuala Lumpur
MYR 60,000 - 90,000
Urgently required
2 days ago

Employee Relations Manager

Employee Relations Manager
Artis Recruitment Ltd
George Town
MYR 240,000 - 260,000
Urgently required
2 days ago

SUPERVISOR TALENT ACQUISITION (Penang)

SUPERVISOR TALENT ACQUISITION (Penang)
TE Connectivity Corporation
Seberang Perai
MYR 150,000 - 200,000
Urgently required
2 days ago

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CS - Customer Service Associate (Thai Market) based in Malaysia

Be among the first applicants.
Zeal Group
Kuala Lumpur
MYR 20,000 - 100,000
Be among the first applicants.
3 days ago
Job description

Native THAI Speaker to be based in Kuala Lumpur, MALAYSIA

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and our Global Hub for Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Associate come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations

What you will be doing :

  • Perform tele-sales and outbound calling activities
  • Provide response to all customer enquiries (online chats, emails and calls) on timely and accurate manner.
  • Perform in accordance with key performance metrics and contribute as a strong team player by going the extra miles to assist one another.
  • Strong adherence to SOPs / manuals when performing daily tasks.
  • Escalate to team leader upon detection of gaps/ shortcomings on the existing processes.
  • Highlight top enquiries from customers and any common issues for the day.
  • Excel in daily tasks by keeping up to date on training and updates on changes to processes / systems / campaigns.
  • Pay attention to issues or concerns that require escalation to resolve which may indicate a larger underlying problem.
  • Manage customer’s expectation by escalating complex enquiries to Team Leader to explore win-win solutions for both customers and ZFX.
  • Attend and participate in daily huddle to understand key highlights on area of focus, new updates, what went well and learning points from previous day.
  • Responsible to provide good customer experience on every interaction with clients.
  • Embrace ZFX core values and embed these values into the day-to-day tasks when serving clients and dealing with internal stakeholders.

What you will need :

  • Candidate must possess at least Diploma/Degree.
  • At least 2 - 3 years of relevant experience in customer service / contact centre.
  • Experience gained in FX/Finance industry will be an added advantage.
  • Able to multi-task, fast learner, good follow through, problem solving skill, good comprehension, customer relations and proactive mindset.
  • Fluency in English and Thai language (verbal and written) is a must.
  • Must be able to work on shifts.

Rewards in return for your commitment :

  • Medical Benefit
  • Optical Benefit
  • Life Insurance
  • Health & Fitness Subsidy
  • Long Service Rewards
  • Work Anniversary Rewards
  • *Employment Pass and Visa Sponsorship
  • *Relocation Benefits

*NOTE : Successful candidates hired, will need to complete and pass the 3-weeks training before we submit for EP/Work Visa application. Candidate may need to leave the country during the EP processing before able to come in to Malaysia again.

Interview process :

  • Pre-Call session with the TA team – 30 minutes
  • 1st Interview session with Hiring Manager – 1 hour
  • Final Interview session with Head of CS - 45mins
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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