103

Call Center jobs in Malaysia

Data Center After-Sales Engineer - Global Support

Hirehub Management Sdn. Bhd.

Johor Bahru
On-site
MYR 30,000 - 45,000
30+ days ago
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Executive, Contact Centre-3

Prudential plc

Subang Jaya
On-site
MYR 100,000 - 150,000
30+ days ago

Social Media Project - Quality Coach- English/ Malay / Mandarin Speaking

Teleperformance USA

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

Sign On Bonus( RM 3000) Reservation Specialist- Mandarin Speaker

TP

Perak
On-site
MYR 100,000 - 150,000
30+ days ago

Institutional Customer Service Manager - AVP - Hybrid

Citigroup Inc.

Kuala Lumpur
Hybrid
MYR 100,000 - 130,000
30+ days ago
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AVP, Institutional Client Service Leader

Citigroup Inc.

Kuala Lumpur
Hybrid
MYR 100,000 - 130,000
30+ days ago

Indonesian Call Center Specialist

Startek

Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago

Cantonese QA Analyst – Elevate Call Center Quality

Teleperformance

Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago
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Quality Analyst - Mandarin

Teleperformance

Malaysia
On-site
MYR 30,000 - 45,000
30+ days ago

Bilingual QA Analyst (Mandarin) – Call Center Excellence

Teleperformance

Malaysia
On-site
MYR 30,000 - 45,000
30+ days ago

Customer Service Executive

Lyreco Singapore Malaysia

Johor
Remote
MYR 100,000 - 150,000
30+ days ago

CUSTOMER SERVICE EXECUTIVE

EQUILOGICS

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

Multilingual High-Volume Contact Center Recruiter

Mission Consultancy Services

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

German-Speaking Customer Support Specialist

Hunters International Sdn Bhd

Cyberjaya
On-site
MYR 100,000 - 150,000
30+ days ago

Bilingual Quality Analyst - Call Center (English/Cantonese)

Teleperformance

Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago

Bilingual QA Training Lead – Call Center

Teleperformance

Petaling Jaya
On-site
USD 7,000 - 12,000
30+ days ago

Call Center QA Training Lead (Mandarin/English)

Teleperformance

Bayan Lepas
On-site
USD 5,000 - 9,000
30+ days ago

Banking Customer Service Agent - 6-Month Contract

Career International FOS

Kuala Lumpur
On-site
MYR 20,000 - 100,000
30+ days ago

Senior Multichannel Customer Care Specialist

Prudential Assurance Malaysia Berhad

Perak
On-site
MYR 100,000 - 150,000
30+ days ago

Bilingual Call Center QA Analyst – Malay & English

Teleperformance

Bayan Lepas
On-site
MYR 100,000 - 150,000
30+ days ago

Quality Team Lead – BPO Excellence & Coaching

Teleperformance

George Town
On-site
MYR 50,000 - 70,000
30+ days ago

WFM Real-Time Analyst: Optimize Call Center Performance

Teleperformance

Bayan Lepas
On-site
USD 7,000 - 15,000
30+ days ago

Customer Service - Airlines (Italian speaker)

Hunters International Sdn Bhd

Cyberjaya
On-site
MYR 100,000 - 150,000
30+ days ago

Customer Service - Airline (German speaker)

Hunters International Sdn Bhd

Cyberjaya
On-site
MYR 100,000 - 150,000
30+ days ago

Customer Service (Korean Speaker)

Hunters International Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

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Data Center After-Sales Engineer - Global Support
Hirehub Management Sdn. Bhd.
Johor Bahru
On-site
MYR 30,000 - 45,000
Full time
30+ days ago

Job summary

A leading manufacturer in data center solutions is seeking a Customer Service Representative to manage inquiries and maintain high customer satisfaction. Candidates should have a diploma and at least 2 years of customer service experience, preferably in a call center environment. Proficiency in English, Chinese, and Malay is essential. The role requires a detail-oriented mindset and strong collaboration skills. Located in Johor Bahru, Malaysia.

Qualifications

  • Minimum of 2 years in customer service, preferably in call centers or service centers.
  • Experience in project coordinator, purchasing & logistics is an advantage.
  • Strong problem-solving skills and adaptability to changing environments.

Responsibilities

  • Handle customer inquiries via phone, email, and online chat.
  • Provide detailed product and service information to customers.
  • Manage customer complaints and collaborate with departments for resolution.
  • Assist other departments with data and administrative support.
  • Follow up on service-related matters like order processing and after-sales.

Skills

Customer service
Communication skills in English
Communication skills in Chinese
Communication skills in Malay
Problem analysis
Detail-oriented
Team collaboration

Education

Diploma or higher in mechatronics or electrical automation

Tools

Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Job description
A leading manufacturer in data center solutions is seeking a Customer Service Representative to manage inquiries and maintain high customer satisfaction. Candidates should have a diploma and at least 2 years of customer service experience, preferably in a call center environment. Proficiency in English, Chinese, and Malay is essential. The role requires a detail-oriented mindset and strong collaboration skills. Located in Johor Bahru, Malaysia.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.