Multilingual High-Volume Contact Center Recruiter

Mission Consultancy Services; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consultancy firm is seeking a motivated Contact Centre Recruiter to support growth by sourcing and hiring qualified phone agents for clients' operations. The role includes managing the recruitment lifecycle, conducting assessments, and building relationships with hiring managers. Experience in high-volume recruitment is essential, and an understanding of call center metrics is preferred.

Qualifications

• Minimum of 3 years experience in recruitment, preferably in contact centers.
• Experience in multilingual recruitment is a plus.
• Ability to source through various channels.

Responsibilities

• Manage entire recruitment lifecycle for phone agent positions.
• Conduct phone screenings and structured interviews.
• Generate reports on recruitment metrics.

Skills

High-volume recruitment

Sourcing candidates

Understanding of call center metrics

Education

Diploma or degree

Job description

A leading consultancy firm is seeking a motivated Contact Centre Recruiter to support growth by sourcing and hiring qualified phone agents for clients' operations. The role includes managing the recruitment lifecycle, conducting assessments, and building relationships with hiring managers. Experience in high-volume recruitment is essential, and an understanding of call center metrics is preferred.