puestos de Call Center en United States

Responsibilities

• Plan, manage, schedule and implement the security for infrastructure, systems and network procedures;
• Build processes and procedures for IT security related activities;
• Monitor and protect against IT security threats with regular and effective oversight, testing, awareness building and employee training;
• Focuses on incident, request and change management, ensuring that specific Service Level Agreements are met;
• Perform security infrastructure upgrades, security projects and infrastructure enhancements;
• Provide management on technology initiatives to improve network and infrastructure security which is aligned with the Company’s policy and strategy;
• Communicate and work together with personnel from a variety of departments ensuring Company’s security objectives are met;
• Ensuring and strategizing the IT security posture is up to ISO standards.

Requirements

• Diploma or Degree in a computer field;
• 8 years or more IT operations experience and management;
• 8 years or more of experience leading technology projects in a high uptime, telecom, call center, Software-as-a-Service environment and Infrastructure-as-a-Service is preferred;
• Preferably with CISSP/CISM or any IT security certifications;
• Experience with ISO27001 program implementation, certification and maintenance is a plus;
• In-depth knowledge of Windows and Linux server environments;
• Ability to maintain composure and sound judgment in high-pressure environments;
• Demonstrated leadership and personnel/project management skills;
• Highly self-motivated and directed;
• Proven analytical and problem-solving abilities;
• Experience working in a team-oriented, collaborative environment.

Interested applicants are invited to submit a complete resume with supporting documents, current and expected salary, contact number and enclose a recent passport-sized photograph to:

Closing Date: 31 May 2022

All applications will be treated with strict confidence. Only short-listed candidates shall be notified. Remuneration package for the successful candidate shall commensurate with qualifications and experience.