Business Administration jobs in Malaysia
Executive - Marketing
Sunway Multicare Pharmacy
Store Associate
Gentlewoman (M) Sdn Bhd
Sales Support & Customer Experience Specialist
My ShopNSave Group Sdn Bhd
Sale Administrative
My ShopNSave Group Sdn Bhd
Discover more opportunities than anywhere else. Find more jobs nowOrder Processing & Logistics Specialist
Asia Recruit
Customer Service (Order Processing)
Asia Recruit
SENIOR EXECUTIVE CAMPUS LIFESTYLE SECTION UNIKL MIIT
Universiti Kuala Lumpur
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Senior Commercial Specialist: Automotive Sales & RFQ Lead
Michael Page
Senior Trade Marketing Manager [FMCG]
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Strategic Production & Demand Planner
Synturn
Planning Executive
Synturn
Book Keeper/Admin
REGEN LIFE (M) SDN BHD
Senior Integrity Investigator & Compliance Lead
gradmalaysia.com
Senior Executive, Complaint Management & Detection and Verification
gradmalaysia.com
Logistics Projects & Implementations Manager (SCM)
DB Schenker
Multi-Outlet Operations & Sales Manager
Glories Gadget (M) Sdn Bhd
COST CONTROL & ADMINISTRATIVE (MALAYSIA)
DXN Holdings Bhd
Purchasing Manager
Oversea Lighting & Electric (M) Sdn Bhd
Reception & Administrative Coordinator
Berjaya Corporation
Receptionist Cum Administration Clerk
Berjaya Corporation
Marketing Executive
Sunway Marketing Sdn Bhd
Front Executives
Job summary
A logistics company in Malaysia is looking for a customer service representative. The ideal candidate will have a diploma in Business Administration or a related field and 1 year of customer service experience, preferably in courier or logistics. Strong communication skills in English and Bahasa Malaysia are essential. Responsibilities include handling customer inquiries, problem-solving, and operating POS systems. The position requires a presentable and customer-oriented personality, strong work ethics, and the ability to multitask and manage time efficiently.
Qualifications
- Fresher or at least 1 year of experience in customer service or retail.
- Experience in courier/logistics is an advantage.
- Ability to handle customer complaints effectively.
Skills
Education
Minimum SPM / Diploma in Business Administration, Customer Service, or related field.
Fresher / At least 1 year of experience in customer service, retail, or front desk role (experience in courier/logistics is an advantage).
Strong communication skills in English and Bahasa Malaysia (additional languages will be an advantage).
Good interpersonal and customer-handling skills.
Basic knowledge of courier/shipping processes and documentation.
Proficiency in Microsoft Office (Word, Excel) and basic computer operations.
Ability to operate point-of-sale (POS) system and scanning devices.
Good problem-solving skills and ability to handle customer complaints effectively.
Presentable, polite, and customer-oriented personality.
Detail-oriented and accurate in data entry and parcel handling.
Ability to work under pressure in a fast-paced environment.
Punctual, reliable, and responsible with strong work ethics.
Team player with a positive attitude.
Willing to work on weekends and public holidays, based on shift/roster.
Ability to lift and handle parcels up to 15–20 kg.
Must be able to multitask and manage time efficiently.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.