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Senior HR
Job summary
A leading technology firm in Malaysia is seeking an experienced HR professional to manage recruitment, performance, and compliance. The ideal candidate will excel in high-volume hiring and have a solid understanding of Malaysian labour laws, alongside excellent bilingual communication skills. This role offers competitive, negotiable compensation and opportunities for growth within the company.
Benefits
Qualifications
- 3–5+ years of full-spectrum HR experience, including leadership in recruitment.
- Proven delivery in fast-paced environments like BPO or AI data ops.
- Ability to build processes in a startup setting.
Responsibilities
- Develop HC plans based on forecasts and project requirements.
- Run end-to-end hiring and build multi-channel pipelines.
- Lead performance conversations and connect outcomes to incentives.
- Partner to execute payroll and ensure compliance with regulations.
- Build grading frameworks and plan training for key roles.
Skills
Education
Build and iterate the company’s HR system with a primary focus on high-velocity recruitment and performance management, enabling multi-project operations, flexible shifts, and rapid scale-up of annotation teams.
Develop HC plans based on business forecasts and project peaks/valleys; continuously refine role profiles and person–job fit standards.
Run end-to-end hiring (experienced, campus, volume) and build multi-channel pipelines (JobStreet, LinkedIn, universities, communities, referrals, vendors). Design and optimise assessment processes (structured interviews, ability tests, work samples/case tasks, interviewer calibration).
Lead calibration, performance conversations, and PIP; connect outcomes to promotion, compensation, and incentives.
Partner with Finance/Payroll/EOR to execute payroll; ensure compliance with EPF / SOCSO / EIS / PCB and Employment Act requirements. Define policies for allowances, shifts, overtime, and leave (including night/weekend/public-holiday operations).
Build grading and competency frameworks; plan training (onboarding, skill L1/L2, supervisory skills); drive internal mobility and succession for key roles.
- Bachelor’s degree preferred (open to alternatives with strong experience).
- 3–5+ years of full-spectrum HR, including hands-on leadership in recruitment and performance.
- Proven delivery in high-volume / fast-paced environments (BPO, content moderation, call centres, AI data/annotation/crowd ops preferred).
- Working knowledge of Malaysian labour and payroll compliance (EPF, SOCSO, EIS, Employment Act, public holidays & OT rules, PCB).
- Strong cross-site coordination and bilingual communication (English & Chinese).
- Able to build processes from zero to one and iterate quickly in a startup, multi-project setting.
Competitive, negotiable compensation and room to grow; hands-on exposure to business operations. Clear goals, data-driven management, and a culture that values compliance and professional development.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.