Sales Operations & Enablement Specialist (Chinese Speaker, Hybrid)

UST Global; Sepang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology services company is seeking a Sales Operations & Enablement Specialist fluent in Chinese and English. The role involves creating sales materials, collaborating with global teams, and supporting tender responses. Candidates should have 3-5 years of experience in Sales Operations, possess strong analytical skills, and be proficient in Excel/Sheets. This is an excellent opportunity for those seeking to empower sales efforts in the Digital & AI services market.

Qualifications

• 3-5 years of related working experience in Sales Operations, Sales Enablement, or Commercial roles preferred.
• Strong analytical skills and attention to detail.
• Proficiency in Excel/Sheets; familiarity with CRM systems is a plus.
• Ability to work cross‑functionally and thrive in a fast-paced environment.

Responsibilities

• Create, customize, and refine compelling proposals and presentations.
• Collaborate with subject matter experts and global teams.
• Support responses to open tenders and maintain sales playbooks.
• Update and maintain CRM data quality and sales performance metrics.
• Participate in industry seminars and conferences.

Skills

Fluent in Chinese

Fluent in English

Strong analytical skills

Attention to detail

Excellent communication

Ability to thrive in fast-paced environment

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

Excel/Sheets

Salesforce/Dynamics

Power BI/Tableau

Job description

As we accelerate growth across Southeast Asia, we’re looking for a Sales Operations & Enablement Specialist fluent in Chinese and English to empower our regional sales teams and fostering strong relationships, ensuring smooth collaboration with Chinese-speaking counterparts and clients. You’ll play a key role in driving operational excellence and creating impactful sales enablement materials that help us succeed in the fast-evolving Digital & AI services market.

Key Responsibilities

• Create, customize, and refine compelling proposals, presentations, and other sales collateral for Digital & AI services.
• Collaborate with subject matter experts and global teams to gather insights and maintain a repository of sales enablement materials.
• Support responses to open tenders, ensuring timely submission and follow-up.
• Maintain sales playbooks, case studies, and reusable assets to improve efficiency and consistency.
• Coordinate with finance, legal, and delivery teams on contracts, compliance documentation, and internal approvals.
• Update and maintain CRM data quality, dashboards, and sales performance metrics to enable accurate forecasting and reporting.
• Participate in industry seminars, workshops, conferences, and networking functions to identify new leads and strengthen market presence.
• Assist in planning and logistics for sales events, conferences, and webinars.
• Represent the company professionally to build long-term relationships and strategic partnerships.

What We’re Looking For

• Bachelor’s degree in Business, Marketing, or related field (required).
• 3-5 years of related working experience in Sales Operations, Sales Enablement, or Commercial roles preferred.
• Strong analytical skills and attention to detail.
• Proficiency in Excel/Sheets; familiarity with CRM systems (Salesforce/Dynamics) is a plus.
• Excellent communication—fluent in Chinese (spoken & written) and English.
• Ability to work cross‑functionally and thrive in a fast-paced environment.

Nice to Have

• Experience with proposal development, tender responses, or event coordination.
• Familiarity with BI tools (Power BI/Tableau).