Concierge-B2

JLL; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global real estate services provider is seeking an on-site administrative support professional in Cyberjaya. The role involves managing client interactions, facilitating logistics for events, answering incoming calls, and ensuring the cleanliness of the lobby. Ideal candidates should have strong organizational and client assistance skills and the ability to work collaboratively with teams. This position offers an opportunity to be part of a dynamic environment focused on delivering exceptional service to clients.

Qualifications

• Ability to assist clients with various requirements.
• Experience in managing logistics for events and daily operations.
• Strong communication skills to handle vendors and visitors.

Responsibilities

• Manage incoming and outgoing calls.
• Assist vendors and visitors upon arrival.
• Coordinate transport and room bookings for clients.
• Manage keys for facilities and maintain cleanliness.
• Assist HR with document collection from new hires.

Skills

Client assistance

Team collaboration

Organizational skills

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

To perform the routine job described below:

• Attending to incoming and outgoing calls
• Attending to incoming vendors/visitor
• Assisting incoming and outgoing couriers
• Storing and keeping safe couriers and items for clients until they collect
• Arranging transport for employees/visitors if needed
• Assist room booking for clients
• Assisting client on their requirement and complaints
• Assisting team members to resolve client issues
• Supply stationeries for clients as and when needed
• Arrange store for clients for storage purpose
• Getting technician to rectify defects as per clients request
• Getting cleaners to attend to client on housekeeping matters as and when required
• Handle incoming mails and segregating accordingly
• Assisting HR Department by collecting important documents from new hire and others, dropping inside HR drop box and notifying HR department by emailing
• Managing all keys for meeting room, training room, storeroom etc. Keeping record of it
• Leading the team on festive decoration (CNY, HARI RAYA, DEEPAVALI, CHRISTMAS) & other special events
• Work closely with other team members to ensure daily operation runs smoothly
• In charge of lockers, assigning and releasing keys and keeping record of it
• Assist Facilities Coordinator during events held
• Assisting and printing meal allowance barcode for clients
• To manage internal work order system
• Maintain cleanness of lobby
• To assist Dell HR for candidate interviews
• To support HX (Human experience) program

Location

On-site – Cyberjaya, Malaysia

About JLL

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.