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We are seeking a talented and experienced Property Developer Credit Admin Assistant Manager/Manager to join the dynamic team at PINNACLE HOMES Groups of Companies in Subang Jaya, Selangor. This full-time role will oversee credit administration processes for our property development projects, ensuring efficient management of customer accounts and financial records.

1. Manage and maintain the company's credit administrative policies, procedures, and systems.
2. Review and approve credit applications, monitor customer accounts, and implement effective credit collection strategies.
3. Prepare and analyze credit reports, financial statements, and other relevant documentation to support decision-making.
4. Liaise with customers, sales teams, and other departments to resolve credit-related issues.
5. Oversee the work of the credit administration team, providing guidance, training, and performance management.
6. Contribute to the development and implementation of credit risk management strategies.
7. Ensure compliance with relevant laws, regulations, and industry best practices.
8. Handle collection, application, and all relevant matters to recover arrears, process outgoing payments, prepare and control budgets, procurement, and maintenance of coverage.
9. Assist Senior Marketing & Sales Manager in organizing and maintaining administrative tasks for departmental operations.
10. Oversee Credit Administrative functions and support Sales & Marketing activities such as launches, roadshows, or exhibitions.
11. Generate Monthly Forecast of Billing & Collection Reports for management.
12. Attend to calls and inquiries from prospects, purchasers, financiers, solicitors, and internal departments.
13. Handle incoming and outgoing correspondences.
14. Update purchaser records promptly into the IFCA system.
15. Issue memos to Finance upon receiving refund requests after management approval.
16. Issue letters to purchasers and generate credit notes upon approval.
17. Issue undertaking letters and differential sum letters to end-financiers upon loan approval.
18. Ensure receipt of signed loan documents from end-financing solicitors for execution.
19. Check and return executed loan documents to solicitors.
20. Generate progress billings upon receiving Architect Certificates.
21. Issue official receipts upon payments received.
22. Send reminders on non-payments and notices of termination if necessary.
23. Notify purchasers of project completion and assist in key handover.
24. Maintain and store documentation effectively.
25. Undertake other duties as instructed by authorized personnel.

• Tertiary qualification, preferably Bachelor’s Degree in Business Administration, Property Management, or related field.
• Minimum 5 years’ experience in credit administration, property development, or related industry.
• Strong understanding of credit management principles, including analysis, risk assessment, and collection strategies.
• Excellent financial analysis and reporting skills.
• Proficient in relevant software such as IFCA and Microsoft Office.
• Excellent communication and interpersonal skills.
• Proven leadership and team management experience.
• Fluent in English, Bahasa Malay, and Mandarin; knowledge of local dialects is an advantage.
• Good negotiation skills, ability to work under pressure and minimal supervision.
• Strong customer service skills and understanding of real estate laws and practices.
• Additional skills in marketing, organization, project management, problem-solving, and communication are preferred.

At Pinnacle Homes, we provide a rewarding work environment with competitive remuneration, career advancement opportunities, and benefits including medical coverage, retirement contributions, and flexible work arrangements. Join us and contribute to our success in the property development industry.

If interested, please submit your application with detailed resume, personal particulars, qualifications, employment history, expected remuneration, contact details, and a recent passport-size photograph via Jobstreet. All applications are confidential, and only shortlisted candidates will be notified.