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The Senior Employee Relations (ER) Manager ensures Amazon’s readiness considering forthcoming EU regulations and oversees trade union management, employee engagement, and organizational transformation across the EU. This role is part of the Employee Experience and Relations (EXR) team, reporting to the EU EXR Risk, Project & Compliance leader. The role requires close collaboration with stakeholders at country, Business Line (BL), pan-EU and global levels (notably the Global Labor Relations Team). By doing so, this role enhances Amazon’s compliance, drives positive employee engagement on essential priorities, and increases Amazon’s agility to manage ambiguous and complex situations.

This role can be performed from the following countries: France, Italy, Spain, Germany, Luxembourg, UK. Travel is required up to 30% of the time, mostly within the EU.

• EU REGULATORY COMPLIANCE AND COORDINATION : Coordinate the EXR effort related to forthcoming EU regulation, including
• Working with Public Policy to identify approved and emerging regulations
• Conducting impact analysis at pan-EU level, and support gap analysis across EU countries
• Coordinating the preparation required at country level
• Being accountable for the EXR working backward plan of the Corporate Sustainability Reporting Directive (CSRD) and Corporate Sustainability Due Diligence Directive (CSDDD)
• THIRD-PARTY STRATEGY MANAGEMENT : Lead the pan-EU strategy for third-party activities at EU federation level
• Maintain up-to-date information and external insights about relevant developments and trends
• Develop engagement strategies in collaboration with Public Policy and Public Relations
• Provide reactive and proactive recommendations for third-party management, notably in case of significant development (UK reform)
• EMPLOYEE ENGAGEMENT AND PROUDNESS CAMPAIGNS : Design and deliver training actions to enhance ER capacities within the HR and Senior leaders’ functions
• Collaborate with Public Relations and Internal Operations Communications to design and develop campaigns that enhance employee pride on Amazon. Lead “test & learn” initiatives, creative thinking, and action to improve employee sentiment
• LABOR RELATIONS FRAMEWORK DEVELOPMENT : Develop the LR framework for major transformation cycles (e.g., site lifecycle milestones) to increase pan-EU standardization, lower costs, and reduce time to deliver while enhancing stakeholders and Associate satisfaction

• Bachelor's degree in Employment Law, Industrial Relations, or a related field
• Experience in Employees and Labor Relations management with a focus on pan-EU coverage; experience in managing complex stakeholder relationships in a matrix environment, including third-party engagement at EU federation level
• Fluency in both written and spoken English (Common European Framework of Reference, C2) and at least one other European language, including but not limited to French, Spanish, Italian, German

• Master's degree in a related field
• Analytical and problem-solving skills with the ability to translate complex ERL concepts into actionable strategies
• Communication and influencing skills, with the ability to engage effectively at all levels of the organization and persevere over internal and external barriers to drive resolutions
• Rapidly produces high-quality written communications that concisely analyze problems and move solutions from concept to execution
• Capable of working independently in fast-paced, ambiguous environments

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