puestos en Linkedin en España
Hybrid Madrid CSM: Onboarding & Value Realization
Descripción de la vacante
A leading social networking platform is seeking an experienced Customer Success Manager in Madrid. This hybrid role focuses on onboarding and implementing new customers, driving customer success, and managing relationships to enhance value realization. The ideal candidate has over 3 years in customer success or account management, strong analytical skills, and experience with tools like Gainsight or PowerBI. Join us in transforming how customers leverage our solutions for success.
Formación
- 3+ years of experience in customer success or account management roles.
- Experience in managing customer success programs and retention strategies.
- Ability to analyse customer data and usage trends.
Responsabilidades
- Onboard and implement new customers and product purchases.
- Build customer success plans aligned to business objectives.
- Drive engagement through educational plans and support.
Conocimientos
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.