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Descripción de la vacante
A leading technology consulting firm is looking for an Engagement Manager to lead ServiceNow initiatives. This role involves overseeing project delivery, ensuring customer satisfaction, and managing stakeholder communications. Candidates should possess a degree and at least 2 years of IT Service Management consulting experience, along with familiarity with ServiceNow and strong project management skills. The company promotes a remote-first culture, emphasizing trust and team collaboration, and offers opportunities for professional growth and certification support.
Servicios
Support for certification
Continuous learning opportunities
People-first environment
Formación
2+ years of experience in IT Service Management consulting.
1+ year working with ServiceNow in an enterprise environment.
Strong understanding of ITIL processes.
Responsabilidades
Lead the delivery of ServiceNow initiatives from kickoff to closeout.
Own end-to-end project delivery across scope, schedule, and quality.
Act as the single point of contact for customers and internal teams.
Conocimientos
IT Service Management consulting
Project management methodologies
Communication skills
Analytical decision-making
Facilitating workshops
Educación
Degree in a related field
Herramientas
ServiceNow
Descripción del empleo
A leading technology consulting firm is looking for an Engagement Manager to lead ServiceNow initiatives. This role involves overseeing project delivery, ensuring customer satisfaction, and managing stakeholder communications. Candidates should possess a degree and at least 2 years of IT Service Management consulting experience, along with familiarity with ServiceNow and strong project management skills. The company promotes a remote-first culture, emphasizing trust and team collaboration, and offers opportunities for professional growth and certification support.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.