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Lux Automotive CX Specialist - Dutch/Flemish, Remote
Descripción de la vacante
A leading automotive company is seeking Customer Experience Specialists fluent in Dutch or Flemish for a premium automotive brand project. Candidates should have a background in customer service or sales, particularly in luxury or premium brands. The role involves managing customer inquiries and maintaining high service standards. Full-time positions offer private medical insurance and require a commitment of 39 hours per week, Monday to Friday.
Servicios
Formación
- Previous experience in customer service or sales.
- Experience within luxury, premium, or automotive brands is highly preferred.
Responsabilidades
- Deliver exceptional customer experience support for a premium automotive brand.
- Handle customer inquiries via phone, email, and digital channels.
- Provide product information and assistance related to vehicles and services.
- Resolve customer issues efficiently while maintaining high service quality standards.
- Maintain accurate records of interactions in internal systems.
- Work closely with internal teams to ensure customer satisfaction and loyalty.
Conocimientos
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.