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Descripción de la vacante
A leading technology company based in Spain is seeking a Senior Implementation Engineer to lead enterprise SaaS implementations. You will blend technical leadership and customer partnership to drive onboarding and maximize outcomes for large organizations. The ideal candidate will have at least 3 years of experience in similar roles, strong skills in TCP/IP networking, and proficiency in SaaS solutions. This position offers competitive compensation and flexible work options.
Servicios
Professional growth
Competitive compensation
Exciting projects
Flextime
Formación
3+ years of experience in a relevant technical role.
Solid understanding of TCP vs UDP troubleshooting.
Experience in configuring firewall rules.
Responsabilidades
Develop deep understanding of IT software solutions.
Partner with stakeholders to identify needs and objectives.
Drive customer onboarding through technical expertise.
Conocimientos
TCP/IP networking fundamentals
VPNs
firewall rules
enterprise software solutions
SaaS implementation
English fluency
Descripción del empleo
Overview
Implementation Engineer (Enterprise SaaS) ID48790
Full time | AgileEngine | Spain
Posted On 03/13/2026
City Málaga
State/Province Málaga
29001
IT Services
About the role
We are looking for a Senior Implementation Engineer to drive high-impact enterprise SaaS implementations that connect complex IT/OT environments with real business value. This role blends deep technical leadership, solution design, and customer partnership to accelerate onboarding and maximize outcomes for large-scale organizations. It stands out for its strategic influence, cross-functional collaboration, and the opportunity to act as a trusted advisor in complex enterprise SaaS transformation programs.
Responsibilities
Develop and maintain a deep understanding of IT software solutions, including capabilities, integration points, and value proposition for very large enterprises;
Partner with internal stakeholders and meet with client stakeholders to identify needs, challenges, and objectives, translating them into customer solutions that decrease time to value;
Drive the customer onboarding journey through technical expertise in available customizations and ensure requirements are met during implementation;
Act as a trusted advisor collaborating with cross-functional teams such as Product Management, Customer Success, and R&D to ensure solutions meet expectations and technical feasibility;
Stay informed on industry trends, competitive solutions, and evolving IT/OT technologies to provide thought leadership to internal and external stakeholders.
Must Haves
3+ years of experience as a Technical Support Engineer, Solution Engineer, or similar role within the IT or OT software industry servicing large accounts;
Solid understanding of TCP/IP networking fundamentals, TCP vs UDP troubleshooting, and routing basics;
Experience working with VPNs and proxy authentication scenarios;
Hands-on experience configuring and troubleshooting firewall rules inbound and outbound;
Awareness of conditional access and secure gateway concepts;
Knowledge of ports and protocols;
Expertise in enterprise software solutions, preferably in IT/OT integration, data analytics, cloud technologies, or industrial IoT;
Strong understanding of enterprise environments, including challenges, architectures, and decision-making processes;
Exceptional communication and presentation skills with the ability to explain complex technical concepts to technical and non-technical audiences;
Experience with enterprise-level SaaS implementation engagements and solution design;
Proficiency with modern tools and platforms such as cloud infrastructure, virtualization, APIs, and middleware;
Fluency in English.
Nice to have
Experience integrating or working with tools such as ServiceNow, secure web gateways or zero-trust platforms, and other ITSM, IAM, or security proxy solutions;
German and French language skills.
Benefits
Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
Exciting projects: Modern solutions with Fortune 500 and top product companies.
Flextime: Flexible schedule with remote and office options.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.