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FRENCH, Customer Support Specialist for eBikes (Permanent, Hybrid)

Bosch Group

Barcelona
Teletrabalho
EUR 17 000 - 24 000
Hoje
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Business Development Representative

Robert Walters Spain

Barcelona
Teletrabalho
EUR 30 000 - 50 000
Ontem
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JAVA Developers

innoit

Barcelona
Teletrabalho
EUR 40 000 - 60 000
Há 3 dias
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Customer Support Specialist

Voicemod

Barcelona
Teletrabalho
EUR 30 000 - 45 000
Há 7 dias
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Senior Product Manager (EMEA)

Canary Technologies

Barcelona
Teletrabalho
EUR 70 000 - 90 000
Há 3 dias
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Senior Retention Marketing Manager

Darkroom

Barcelona
Teletrabalho
EUR 60 000 - 80 000
Há 4 dias
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Marlex | JEFE / A VENTAS

Paul Marlex

Barcelona
Teletrabalho
EUR 35 000 - 50 000
Há 4 dias
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Remote Medical Editor II: Regulatory Document Formatting

Syneos Health, Inc.

Barcelona
Teletrabalho
EUR 40 000 - 60 000
Há 5 dias
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Medical Editor II - (Formatting Regulatory Documents) - Home Based

Syneos Health, Inc.

Barcelona
Teletrabalho
EUR 40 000 - 60 000
Há 5 dias
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Sr Regulatory Medical Writer - CSR - Remote Home Based

Syneos Health, Inc.

Barcelona
Teletrabalho
EUR 70 000 - 90 000
Há 5 dias
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Technical Director, Laser Medical Devices — Remote

Barcelona Institute of Science and Technology (BIST)

Barcelona
Teletrabalho
EUR 70 000 - 90 000
Há 6 dias
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Technical Director with 7+ years of experience

Barcelona Institute of Science and Technology (BIST)

Barcelona
Teletrabalho
EUR 70 000 - 90 000
Há 6 dias
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Remote Health-Tech CTO: Hands-On Architect & Tech Leader

IKIGAI Talent Group

Barcelona
Teletrabalho
EUR 80 000 - 120 000
Há 6 dias
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CTO Health-tech

IKIGAI Talent Group

Barcelona
Teletrabalho
EUR 80 000 - 120 000
Há 6 dias
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Remote Tech Program Manager - Europe (Cross-Functional)

Vistaprint

Barcelona
Teletrabalho
EUR 70 000 - 90 000
Há 7 dias
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Technical Program Manager- Spain or Ireland Remote

Vistaprint

Barcelona
Teletrabalho
EUR 70 000 - 90 000
Há 7 dias
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Senior Full-Stack Developer - 100% Remote EU - (all genders) - Barcelona

MRP My Recruitment Partners Ltd.

Barcelona
Teletrabalho
EUR 70 000 - 90 000
Há 7 dias
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Senior Backend Engineer (Java)

Meld

Barcelona
Teletrabalho
EUR 70 000 - 90 000
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Service Desk Analyst - German Speaker

NTT DATA

Barcelona
Teletrabalho
EUR 30 000 - 40 000
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Business Development Representative - Fluent in Portuguese & English

Jitterbit

Barcelona
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EUR 35 000 - 50 000
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Senior Training & Education Specialist

Medtronic

Barcelona
Teletrabalho
EUR 51 000 - 77 000
Há 2 dias
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Finance Operations Associate

Omniscope

Barcelona
Teletrabalho
EUR 35 000 - 50 000
Há 2 dias
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EUR 30 000 - 40 000
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Senior Account Executive Expansion

Merantix

Barcelona
Teletrabalho
EUR 50 000 - 70 000
Há 2 dias
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Senior Account Executive Expansion (Nordic speaker)

Merantix

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Teletrabalho
EUR 50 000 - 70 000
Há 2 dias
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FRENCH, Customer Support Specialist for eBikes (Permanent, Hybrid)
Bosch Group
Teletrabalho
EUR 17.000 - 24.000
Tempo integral
Ontem
Torna-te num dos primeiros candidatos

Resumo da oferta

A leading technology company in Barcelona is seeking an eBike Inside Technical Support Specialist. This role combines technical expertise with a passion for cycling, providing critical support to bike dealers and end consumers. Responsibilities include troubleshooting, customer engagement, and maintaining exceptional service standards. The position offers a full-time, remote-friendly contract with various perks including employee discounts and training opportunities. Candidates should be fluent in French and English, with a hands-on attitude and eagerness to learn.

Serviços

Employee discounts on Bosch products
Remote work flexibility
Free psychological support
32 paid holidays annually
Weekly free fruit in the office

Qualificações

  • Hands-on attitude and eagerness to learn, no previous experience required.
  • Fluency in French and English is essential.
  • Based in Barcelona and possess valid NIE number.

Responsabilidades

  • Provide exceptional technical hotline support to bike dealers.
  • Engage with end consumers to address technical inquiries.
  • Troubleshoot and resolve technical issues.

Conhecimentos

Tech-savvy
Customer Service
People skills
Communication
Problem-solving
Descrição da oferta de emprego

Join Bosch eBike Systems Where Adventure Meets Innovation!

Are you a bike enthusiast with a passion for technology Do you thrive on adventure and enjoy exploring the latest innovations in urban mobility At Bosch eBike Systems we are at the forefront of creating sustainable mobility solutions that not only enhance your riding experience but also positively impact health the environment and society. Our eBike systems cater to a diverse range of bicycles from mountain bikes to city cruisers and we invite you to be part of this exciting journey!

Your Role

As an eBike Inside Technical Support Specialist you will be the go-to expert for our bike dealers and end consumers combining your love for cycling with your technical prowess. Your main responsibilities will include :

  • Providing exceptional technical and service-minded hotline support to bike dealers ensuring they feel confident and supported.
  • Engaging with end consumers to address technical inquiries general product support and spare parts needs all while sharing your enthusiasm for eBikes.
  • Troubleshooting and resolving technical or software-related issues with a positive attitude and a knack for problem-solving.
  • Making informed warranty decisions in line with company guidelines.
  • Documenting calls and cases in our Customer Relationship Management (CRM) tool ensuring a seamless support experience.
  • Building and nurturing excellent customer relationships making every interaction memorable.
What We Offer
  • Immerse yourself in an international network and take advantage of diverse opportunities within a global employer including training and internal growth.
  • Enjoy a full-time position with a long-term contract directly with Bosch Service Solutions trial period is 1 month.
  • Work Monday to Friday WEEKENDS FREE!This means more time for your adventures. We work 39 hours per week from 08 : 00AM to 05 : 00PM.
  • Experience the freedom of a remote work setup that allows you to balance your professional life with your passion for biking and exploring the outdoors.
  • Access exclusive employee discounts on Bosch Power Tools and Home Appliances perfect for your next DIY project or home upgrade.
  • Thrive in a fun rewarding working environment that encourages creativity and innovation.
  • Full training in Bosch eBike systems including product portfolio customer experience techniques eBiking technologies apps and software. Get ready to learn a lot!
  • Ride our e-bikes from time to time the best way to test our products first hand.
  • Free psychological support in English or Spanish.
  • Weekly free fruit in the office to stay refreshed.
  • Access to private health insurance at a reduced price under Boschs insurance policy.
  • Annual Christmas box (this year may arrive late but youll get it in december 2026).
  • 32 calendar days of paid holidays per year.
  • The total salary amounts to 23374.22 gross per year composed of a base salary (17458.94) language bonus (1519.68) two-language multiskill bonus (379.92) French personal bonus (1139.76) eBike bonus (1437.96) and a performance bonus of up to 1437.96 (subject to target achievement); in addition 1.30 per remote-working day 45.51 for each Spanish public holiday worked.All amounts are gross ; personal income tax and any other applicable taxes will be applied in accordance with Spanish law .
Qualifications
  • A hands-on attitude and eagerness to learn; no previous experience required!
  • Tech-savvy with a passion for all things related to eBikes and technology.
  • A people person who enjoys helping others and can effectively communicate with clients remotely.
  • Adventurous spirit who can balance a love for the outdoors with the responsibilities of an office job.
  • Fluency in French ANDEnglish is essential. Fluency in Spanish would be benefitial but it is not required. We have French trainers but most of the initial training is in English.
  • Based in Barcelona and possess a valid NIE number Social security and a spanish IBAN bank account.
  • Available to work full-time.
  • Starting date for this vacancy is early February2025.

Additional Information :

Join Us on This Adventure!

If youre ready to explore the latest technologies and shape the future of urban mobility with us this is the perfect role for you! Embrace the lifestyle of an adventurer and a tech enthusiast and enjoy the incredible freedom that comes with working from home. Apply now and become part of a team that is dedicated to making a difference while enjoying every ride!

Remote Work : No

Employment Type : Full-time

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Experience : years

Vacancy : 1

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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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