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Partner Support Specialist HPI Content Support
Job summary
A global technology company is looking for a motivated Partner Support Specialist to join the HPI Content Support team in Barcelona. The successful candidate must be fluent in German and English, provide assistance to partners, ensure smooth operations, and enhance collaboration in a fully remote environment. Responsibilities include supporting partners, maintaining detailed records, and identifying improvement opportunities. The role offers a competitive base salary and an annual performance bonus.
Qualifications
- Mandatory fluency in German and English.
- Experience in partner support or customer service roles is required.
- Must possess strong communication and organizational skills.
Responsibilities
- Support partners with inquiries and provide accurate information.
- Ensure smooth execution of partner content processes.
- Collaborate with cross-functional teams to resolve issues.
- Maintain detailed records of partner interactions.
- Proactively identify opportunities to improve partner satisfaction.
Skills
We are seeking a motivated Partner Support Specialist to join the HPI Content Support team. The successful candidate will be fluent in German and English and will provide assistance to partners, ensuring smooth operations and excellent collaboration in a remote setup from Barcelona.
Company: HPI
Salary & Benefits:
Bonus: Up to 3,000 gross/year
Key Responsibilities:
- Support partners with inquiries and provide accurate information.
- Ensure smooth execution of partner content processes.
- Collaborate with cross-functional teams to resolve issues.
- Maintain detailed records of partner interactions.
- Proactively identify opportunities to improve partner satisfaction.
Qualifications:
- Fluency in German and English (mandatory).
- Previous experience in partner support, customer service, or similar roles.
- Strong communication and organizational skills.
- Ability to work effectively in a remote environment.
Competitive base salary plus annual performance bonus.
Fully remote role based in Barcelona.
Opportunity to grow within a global technology company.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.