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Descripción de la vacante
A global leader in customer service is seeking a Presales Representative in Barcelona. Candidates must have a degree in a relevant field and fluent German. Responsibilities include executing outbound calls, ensuring customer satisfaction, and identifying business opportunities. The role offers a salary of €22,200 per year plus bonuses, a permanent contract, and a supportive work environment with opportunities for growth.
Servicios
Dynamic business casual environment
Continuous training and certifications
Referral Program with bonuses
Relocation Package
Established career path
Formación
Strong technical aptitude and ability to quickly learn and understand complex scientific concepts.
Native level of German with an excellent English level (spoken & written) is required.
Previous experience with analytical instrumentation sales (CMR) is desirable.
Responsabilidades
Execute daily outbound phone calls and respond to emails regarding clients inquiries.
Ensure client satisfaction by excellent customer care.
Proactively detect possibilities of cross-selling and up-selling.
Conocimientos
Customer satisfaction focus
Technical aptitude
Communication
Collaboration
Cross-selling and up-selling
Attention to detail
Educación
Degree in Biology, Biochemistry, Chemistry, Biotechnology, or similar fields
Herramientas
Microsoft Office
Business Intelligence tools
Descripción del empleo
A global leader in customer service is seeking a Presales Representative in Barcelona. Candidates must have a degree in a relevant field and fluent German. Responsibilities include executing outbound calls, ensuring customer satisfaction, and identifying business opportunities. The role offers a salary of €22,200 per year plus bonuses, a permanent contract, and a supportive work environment with opportunities for growth.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.