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Icelandic Speaking Customer Service Representative
Job summary
A customer service company in Barcelona is looking for an Icelandic-speaking Customer Service Representative. The role involves handling customer inquiries through phone, email, and chat while providing clear information and support with professionalism. Ideal candidates should possess problem-solving skills and a customer-first mindset. The company offers relocation assistance, including one month of accommodation, and training for career growth in a multicultural environment.
Benefits
Qualifications
- Icelandic language proficiency (C1 or native level) is mandatory.
- English language proficiency (B2 or higher) is required.
- Strong problem-solving skills are essential.
Responsibilities
- Handle customer booking inquiries via phone, email, and chat.
- Provide clear, accurate information and effective solutions.
- Support customers with professionalism, empathy, and care.
- Maintain accurate case documentation in internal systems.
Skills
Location: Barcelona, Spain
Salary: 1,8002,000 gross/month
Handle customer booking inquiries via phone, email, and chat
Provide clear, accurate information and effective solutions
Support customers with professionalism, empathy, and care
Maintain accurate case documentation in internal systems
Multicultural, international work environment
One-month accommodation provided upon arrival in Barcelona
Paid training and continuous learning opportunities
Clear customer service career growth path
International work experience in one of Europes most attractive cities
To make your move smooth and stress-free, we provide:
Relocation assistance for international hires
One month of company-paid accommodation
Support with local documentation (NIE, social security)
Guidance in finding long-term housing in Barcelona
Icelandic (C1 or native level)
English (B2 or higher)
Strong problem-solving skills
A customer-first mindset and positive attitude
Willingness to relocate to Barcelona
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.