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Descripción de la vacante
A global technology company is looking for a motivated Partner Support Specialist to join the HPI Content Support team in Barcelona. The successful candidate must be fluent in German and English, provide assistance to partners, ensure smooth operations, and enhance collaboration in a fully remote environment. Responsibilities include supporting partners, maintaining detailed records, and identifying improvement opportunities. The role offers a competitive base salary and an annual performance bonus.
Formación
Mandatory fluency in German and English.
Experience in partner support or customer service roles is required.
Must possess strong communication and organizational skills.
Responsabilidades
Support partners with inquiries and provide accurate information.
Ensure smooth execution of partner content processes.
Collaborate with cross-functional teams to resolve issues.
Maintain detailed records of partner interactions.
Proactively identify opportunities to improve partner satisfaction.
Conocimientos
Fluency in German
Fluency in English
Strong communication skills
Organizational skills
Descripción del empleo
Partner Support Specialist HPI Content Support
We are seeking a motivated Partner Support Specialist to join the HPI Content Support team. The successful candidate will be fluent in German and English and will provide assistance to partners, ensuring smooth operations and excellent collaboration in a remote setup from Barcelona.
Company: HPI
Salary & Benefits:
Bonus: Up to 3,000 gross/year
Key Responsibilities:
Support partners with inquiries and provide accurate information.
Ensure smooth execution of partner content processes.
Collaborate with cross-functional teams to resolve issues.
Maintain detailed records of partner interactions.
Proactively identify opportunities to improve partner satisfaction.
Qualifications:
Fluency in German and English (mandatory).
Previous experience in partner support, customer service, or similar roles.
Strong communication and organizational skills.
Ability to work effectively in a remote environment.
Competitive base salary plus annual performance bonus.
Fully remote role based in Barcelona.
Opportunity to grow within a global technology company.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.