puestos en Amazon en Canadá

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to our customers' innovations. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. We foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within Networking. The position involves delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with internal customers and external vendors to facilitate smooth project execution in coordination with Technical Program Managers. They will manage cabling vendor deliverables, monitor project timelines to ensure deadlines are met, verify installations meet quality standards, and escalate blockers or quality issues to Technical Program Managers and stakeholders as needed.

• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
• Manage work and priorities through ticketing system and workflows.
• Collaborate with various stakeholders to remove project obstacles.
• Travel within geographical work area is required; some travel outside traditional work area may be requested.
• Troubleshoot networking, routing and inter-connectivity issues, including device configuration and low level application interaction.
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords.
• Complete customer requests via Remedy trouble ticketing system and project management workflows.
• Participate in the migration, basic configuration and rollout of new or upgraded hardware.

You will play a pivotal part in scaling the network of several data center locations and be responsible for day-to-day assistance with capacity management. You will facilitate smooth project execution as directed by Technical Program Managers. Travel up to 20% outside traditional work area may be required, possibly including international travel.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Our customers range from successful startups to Global 500 companies.

We value inclusion and curiosity. Our affinity groups promote inclusion and empower our people to take pride in what makes us unique. We offer mentorship and career growth resources to help you develop as a professional. We support work-life harmony with flexible hours and arrangements.

• Can lift and rack equipment up to 40 pounds.
• Experience in networking and troubleshooting.
• EU valid driving license.
• Read, write and speak at B1 English level.
• Experience dealing effectively with customers during problem resolution and operating under pressure.

Amazon is an equal opportunities employer. We value a diverse workforce and make recruiting decisions based on experience and skills. We respect privacy and data security; please refer to the privacy notice for details on how personal data is collected, used, and transferred. For accommodations during the application and hiring process, contact our recruitment team where applicable.