Retail Store Manager jobs in South Africa

Join the dynamic team at Agrimark Operations Ltd, a growth-focused business and subsidiary of KAL Group Ltd, proudly listed on the Johannesburg Stock Exchange (JSE). With over 100 locations across South Africa and a growing ecommerce presence, Agrimark offers high-quality farming supplies, solutions, and a broad range of retail products to a diverse customer base united by a love of the land, community spirit, and a can-do attitude.

Job Specification

Reporting to the Senior Manager Retail Store, the successful candidate will assist in overseeing sales, staff, inventory, and operational & administrative systems and controls within a retail store environment.

Minimum Requirements

• NQF 5 Diploma
• At least 3 years of retail sales experience with a proven supervisory track record
• Strong communication and negotiation skills
• Proficiency in MS Office and POS systems

Key Performance Indicators

The GOLD business imperatives below serve as key indicators for sourcing competent candidates for this critical role.

Growth

• Ability to understand the company's products and consumers to develop engaging narratives and customer experiences
• Deliver effective messaging, communications, and programs to inform, influence, and inspire customers, including promotional displays

Optimisation

• Assist in maximizing profitability to meet sales targets
• Maintain stock control through accurate counts and reconciliations
• Enhance customer satisfaction by addressing complaints effectively
• Ensure compliance with internal policies and external regulations

Leveraging Culture & Diversity

• Supervise a high-impact team and collaborate with stakeholders
• Build trusting relationships and inspire internal and external stakeholders

Digital Transformation

• Support automation and optimization of digital processes and inventory platforms
• Contribute to developing consumer-facing content to promote the company's products and brands

Key Leadership Attributes

The candidate should demonstrate the ability to add continuous value through:

• Handling complexity
• Pragmatic judgment
• Self-awareness
• Achievement orientation

As part of the KAL Group Ltd, a diversified JSE-listed retail group operating across agricultural retail, fuel & convenience, and manufacturing sectors, you will join a network of over 270 units across South Africa and Namibia. This environment offers opportunities for career growth, resilience, customer service excellence, and fostering communication and relationships. We are committed to equal employment opportunities.

For more information about Agrimark Operations Ltd and KAL Group Ltd, visit: www.kalgroup.co.za/careers/life-at-kal-group.

Candidates not contacted within 14 working days of the closing date can assume their application was unsuccessful. Agrimark Operations Ltd is an equal opportunity employer, and all personal data will be processed in accordance with our HR Privacy Notice, available at: https://www.kalgroup.co.za/legal/.