Junior Store Manager

Pedros Flame Grilled Chicken; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A popular fast-food chain in Durban is seeking a Restaurant Manager to oversee the overall operation of the restaurant and ensure high-quality standards. Responsibilities include managing staff, maintaining customer service levels, and maximizing profitability. Ideal candidates will have at least 1 year of restaurant and fast-food service experience, management skills, and knowledge in GAAP/Micros is advantageous. The role requires strong problem-solving and communication skills, with compliance to health regulations essential.

Qualifications

• Minimum 1-year related experience required.
• Experience in restaurant and fast-food service is essential.
• Knowledge of GAAP/Micros is advantageous.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards of food and maintain standard operating procedures.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain customer service levels.
• Maximize profitability and meet sales targets.
• Manage staff discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service skills

Communication skills

Problem-solving skills

Tools

GAAP/Micros experience

Job description

Job Location: Durban, KwaZulu-Natal, South Africa Application Deadline: April 30, 2026

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS:

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills

Closing Date 31 January 2026