Store Manager

PEP; Kroonstad; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Kroonstad seeks a Store Manager to lead the team in meeting business KPIs such as driving sales, cost control, and stock management. Responsibilities include enhancing customer service standards, minimizing stock loss, and ensuring effective team training and coaching. The ideal candidate has at least Grade 12, relevant tertiary education preferred, and experience in a leadership retail role. This position requires strong interpersonal skills and a passion for retail, with willingness to work retail hours.

Qualifications

• Proficient in English.
• Ideally 1-2 years experience in a retail environment within a leadership role.
• Strong interpersonal skills.

Responsibilities

• Increase sales by focusing on customer service and store standards.
• Manage cost according to company culture by driving efficiencies in the store.
• Lead a dynamic team, focusing on training and performance.

Skills

Customer service

Communication

Leadership

Computer literacy

Education

Grade 12

Relevant tertiary education (degree/diploma)

Job description

PURPOSE OF POSITION

Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

JOB REQUIREMENTS

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED

• A passion for retail is essential to deliver a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast-paced environment.
• Willing to work retail hours.

Closing Date

Closing Date: 02 February 2026

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.