Store Manager

Pepkor Speciality; eMalahleni; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in eMalahleni is seeking a Store Manager to provide superior customer service and achieve sales goals through effective management and staff development. The successful candidate will oversee the store's operations, ensuring the presentation of merchandise aligns with company standards. The role requires a GR 12 (Matric) qualification with Mathematics and previous store management experience. Ideal candidates will possess strong management and customer service skills, along with the ability to train their teams effectively. This position offers an opportunity to lead a customer-focused team in a dynamic environment.

Qualifications

• Previous store management is important.

Responsibilities

• Achievement of sales and profit budgets by effective management of store resources.
• Protect all assets including stock, cash, physical assets, staff, and customers.
• Set and evaluate sales and lay-bye targets for staff.
• Ensure store layouts meet company standards.
• Provide excellent customer service.
• Ensure correct administration for stock room and markdowns.
• Manage merchandise replenishment and housekeeping.
• Recruit and develop staff for a customer-friendly environment.

Skills

Customer service orientation

Strong management skills

Ability to develop subordinates

Ability to plan, organize and control effectively

Computer literacy

Working knowledge of budget

Analytical ability

Attention to detail

Ability to communicate with people

Tolerance for stress

High level of integrity / Initiative

Education

GR 12 (Matric) with Mathematics

Job description

Job Description

Purpose of the job: To provide superior customer services by achieving optimum turnover results and customer services through merchandise presentation, staff motivation and development that is customer focused.

Key Responsibilities

• Achievement of sales and profit budgets by the effective ongoing management of store resources.
• Protection of all assets (stock, cash, physical assets, staff and customers).
• Set daily, weekly, monthly sales and lay-bye targets for all staff and evaluate performance in the achievement of budgets and take action where is necessary.
• Ensure store layouts are in line with company standards.
• Customer service.
• Ensure correct administration procedures in respect of stock room, markdowns and lay-byes.
• Ensure effective merchandise replenishment and housekeeping.
• People management.
• Recruit, develop, guide staff to ensure customer friendly and efficient environment.

Qualifications

• GR 12 (Matric) with Mathematics

Knowledge, Skills and Experience

Experience:

• Previous store management is important.

Competencies / skills:

• Customer service orientation.
• Strong management skills / Ability to develop subordinates.
• Ability to plan, organize and control effectively.
• Computer literacy.
• Working knowledge of budget.
• Analytical ability.
• Attention to detail.
• Ability to communicate with people.
• Tolerance for stress.
• High level of integrity / Initiative.