Store Manager

PEP; Newcastle; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail company in Newcastle is seeking a Store Team Leader responsible for driving sales and overseeing a dynamic team. The successful candidate will focus on achieving KPIs, maintaining world-class store standards, and minimising stock loss. Relevant educational qualifications and 1-2 years of leadership experience in retail are preferred. Strong interpersonal and managerial skills are essential. This role demands versatility and a passion for retail, with the ability to thrive in a fast-paced environment.

Qualifications

• 1-2 years of experience in a retail environment within a leadership role.
• Strong managerial capabilities to plan, lead, organise, and control.
• Computer literate, especially with Microsoft and/or Google tools.

Responsibilities

• Increase sales by focusing on customer service and store standards.
• Minimise stock loss through security measures and effective handling.
• Drive efficiencies in cost management according to company culture.
• Lead a dynamic team, responsible for training and coaching.
• Maintain health, safety, and housekeeping standards in the store.

Skills

Customer service

Leadership skills

Communication skills

Interpersonal skills

Education

Grade 12

Relevant tertiary education (degree/diploma in business/retail)

Tools

Microsoft

Google GSuite

Job description

PURPOSE OF POSITION

Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

JOB REQUIREMENTS

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.

• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED

• A passion for retail is essential to deliver a world‑class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast‑paced environment.
• Willing to work retail hours.

Closing Date: 2 February 2026

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.