Retail jobs in South Africa

About us:

From our humble beginnings in 1964 as a traditional furniture store in Windhoek, Namibia, Weylandts has grown into South Africa’s leading furniture and homeware retailer with 9 stores nationwide. Chris Weylandts inherited his father’s eye for extraordinary furniture and an appreciation for good living in its broadest sense. Under his leadership, the brand evolved into one that is synonymous with bold, confident aesthetics and timeless taste. At the heart of Weylandts’ vision is a unique fusion of clean, contemporary design with the soul of natural material.

Role overview:

The Head of Retail is a senior leadership role with full responsibility for Weylandts’ retail division. This individual will lead and manage all Retail Managers, driving sales performance, operational excellence, and a consistently exceptional customer experience across all stores.

Reporting directly to the CEO, the Head of Retail will shape and execute the company’s retail strategy, ensuring that revenue targets, retail strategy, customer satisfaction, and brand standards are achieved and sustained. This is both a strategic and operational role, requiring a commercially focused leader who can think big, act fast, and lead teams to high performance. This role represents a critical evolution in the retail leadership structure and will play a key role in Weylandts’ ongoing growth.

Key responsibilities:

Performance Leadership

• Own and drive national sales and profitability targets across all stores.
• Collaborate with the CEO and senior leadership on cross-functional initiatives and business priorities.
• Ensure Retail Managers and store teams are aligned with KPIs, sales goals, and incentive structures.
• Embed a performance-driven, results-oriented culture across the retail division.

People Leadership

• Lead, coach, and develop the Retail Management team, fostering a culture of accountability, excellence, and collaboration.
• Partner with HR on recruitment, performance management, succession planning, and team development.
• Foster a positive team environment and drive employee engagement, motivation, and development.
• Maintain strong communication channels between the stores, head office, manufacturing and distribution.

• Ensure consistent and exceptional execution of Weylandts brand and operational standards, including merchandising, inventory control, and customer service.
• Monitor and improve in-store processes to optimise productivity, reduce costs, and enhance customer journey.
• Implement best practices and introduce process improvements where needed, without compromising the brand’s standards.

Strategic Implementation

• Work closely with the CEO and senior leadership to implement retail strategies aligned with business growth objectives.
• Champion the launch of new initiatives (e.g. store openings, promotions, systems changes) and ensure flawless execution at ground level.
• Regularly contribute insights from the field to inform broader organizationaldecision-making around product, pricing, service, and people.

What you bring:

• A business-related degree is required, further qualifications in retail leadership, operations, or business advantageous.
• Minimum 10 years’ experience in senior multi-store retail management, with at least 5 years managing other managers (e.g. Area or Regional Managers).
• Demonstrated success in achieving and exceeding sales targets, and KPIs across diverse retail environments.
• Background in premium, design, luxury retail environment preferred.
• Proficient in Microsoft Office and other retail operations systems.
• Must be able and willing to travel frequently and work across various store locations nationally.

Competencies and behaviours for success:

• We’re looking for a bold, commercially minded leader who combines a passion for retail with a sharp eye for performance. You must be comfortable making decisions and leading with both heart and discipline.
• This is a pivotal appointment that will influence the future of Weylandts retail, we’re looking for someone who can raise the bar and bring others with them.
• Demonstrated ability to lead teams through change, build high-performance cultures, and hold teams accountable to results.
• Highly commercial and analytical, and comfortable working with data, targets, forecasts, and budgets.
• Excellent communication, coaching, and leadership presence that must influence both upward and downward.
• Strategic thinker with strong commercial acumen and the ability to lead through both data and influence.