Store Manager

PEP; Stanger / KwaDukuza; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent retail chain is seeking a Store Manager in Stanger/KwaDukuza to lead the store team while achieving business KPIs. This includes driving sales, minimizing stock loss, and maintaining world-class store standards. Candidates should have Grade 12 and a passion for retail, along with 1-2 years of leadership experience in a retail environment. Ideal applicants are proactive leaders with strong communication skills and a commitment to customer service. The position requires a willingness to work retail hours.

Qualifications

• Grade 12 is mandatory.
• Proficient English communication skills are required.
• Relevant tertiary education such as a degree/diploma in business is advantageous.
• 1-2 years of retail leadership experience is preferred.

Responsibilities

• Lead a store team to meet business KPIs and drive sales.
• Focus on customer service and maintain store standards.
• Minimize stock loss through effective security measures.
• Manage costs in line with company culture.
• Ensure compliance with administrative duties.
• Train and coach team members for performance.

Skills

Proficient in English

Strong interpersonal skills

Leadership abilities

Customer service orientation

Education

Grade 12

Relevant tertiary education in business/retail

Tools

Microsoft Office

Google GSuite

Job description

PURPOSE OF POSITION

Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

JOB REQUIREMENTS

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.

• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED

• A passion for retail is essential to deliver a world‑class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast‑paced environment.
• Willing to work retail hours.

Closing Date: 2 February 2026

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.