Store Manager

PEP; East London; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail company in East London seeks a Store Manager to lead a team and drive business performance. Responsibilities include enhancing customer service, managing costs, and ensuring adherence to store standards. Candidates must have Grade 12, preferably with relevant tertiary education, and 1-2 years of retail leadership experience. Strong interpersonal and leadership skills are essential. The position offers the chance to make a substantial impact in a fast-paced environment.

Qualifications

• Grade 12 required; relevant tertiary education is advantageous.
• 1-2 years experience in a retail leadership role.
• Proficient in English and computer literate.

Responsibilities

• Lead store team to achieve business KPIs.
• Enhance customer service and maintain store standards.
• Minimize stock loss and manage costs effectively.

Skills

Customer service

Leadership

Interpersonal skills

Communication skills

Retail management

Education

Grade 12

Degree/diploma in business/retail

Tools

Microsoft Office

Google GSuite

Job description

PURPOSE OF POSITION

Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

JOB REQUIREMENTS

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED

• A passion for retail is essential to deliver a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast-paced environment.
• Willing to work retail hours.

Closing Date

Closing Date: 02 February 2026

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.