Retail Store Manager jobs in South Africa
Retail Store Leader
Job summary
A leading health and wellness retailer in Johannesburg is seeking a Store Manager to enhance customer experience and drive store profitability. Responsibilities include managing customer interactions, achieving sales targets, and leading a team effectively. The ideal candidate has over 5 years of retail experience, strong communication skills, and a genuine interest in health and wellness. This position offers a cost-to-company remuneration model with performance incentives and benefits.
Benefits
Qualifications
- Minimum 5 years retail experience with managerial experience.
- Genuine interest in health and wellness.
- Fully computer literate.
Responsibilities
- Manage customer interactions, complaints and requests.
- Meet or exceed sales targets.
- Ensure effective stock control and cash handling procedures.
- Lead and develop team members.
Skills
Education
AREAS OF RESPONSIBILITY :
- Be professional
- Manage customer interactions, complaints and requests
- Optimise selling space and drive replenishment to ensure stock availability
- Conduct floor walks to ensure housekeeping disciplines are adhered to
- Sales - meet or exceed targets
- GP - reduce wastage & improve stock accuracy within benchmarks
- NP - reduce controllable expenses in line with budgets
- Interpret Income Statement information and formulate and implement action plans
- Identify challenges, trends and opportunities to drive continuous improvement
- Ensuring that monthly store audit benchmarks are achieved and improved upon
- Effective stock control and stock management
- Effective cash handling procedures and controls
- Performance development culture and team effectiveness
- Leading, developing and coaching the team
- Basic IR
- Grade 12
- Business / Admin qualification - a retail management diploma or degree would be advantageous
- Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)
- A genuine interest in health and wellness - brand ambassadors
- Fully computer literate
- Strong written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Proficiency in stock management, cost control and cost management
- Own transport essential
- Competency Assessment Achieved
- Remuneration based on a ‘cost to company' model and performance incentives.
- All permanent team members are required to join the company's provident fund and risk benefit.
- Medical aid options are available.
- Birthday leave
- Team member discounts on in-store and online purchases
- Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
- Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.