Store Manager

Pepkor Speciality; Newcastle; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company in KwaZulu-Natal is seeking an experienced Store Manager to oversee daily operations and ensure a pleasant shopping experience. Responsibilities include recruiting and training staff, managing budgets, and maximizing profitability through effective sales strategies. The ideal candidate will have at least 1-2 years of management experience, be computer literate, and possess strong leadership skills. A Grade 12 qualification is required. This role offers a chance to lead a dynamic team in a busy retail environment.

Qualifications

• At least 1-2 years management experience in a similar environment.
• Computer literate and able to work under pressure.
• Good leadership and staff management skills.

Responsibilities

• Recruit, train, and supervise staff.
• Manage budgets and maintain financial records.
• Handle customer queries and complaints.

Skills

Leadership

Communication

Teamwork

Customer service orientation

Problem solving

Attention to detail

Education

Grade 12

Job description

Job Description

The Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses and training new staff. Also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses

Key Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing staff.
• Managing budgets (P&L, Payroll).
• Maintaining statistical and financial records (Daily, weekly and monthly administration).
• Dealing with customer queries and complaints.
• Maximising profitability and setting/meeting sales targets, including motivating staff to do so.
• Visual Merchandising & Housekeeping.
• Inventory Management (Stock Management).
• Ensure store equipment is secured and accounted for.
• Maintenance of health & safety environment for customers and The Crew.
• Understand store daily/weekly/monthly sales targets.
• Produce a store specific action plan to minimise stock loss.

Qualifications

Grade 12

Knowledge, Skills and Experience

• Grade 12
• At least 1-2 years management experience in similar environment
• Computer literate
• Work well under pressure & Resilient
• Team Player
• Leadership and Staff Management skills
• Good communication skills
• Business Sense
• Good attention to detail and accuracy of work
• Good time management
• Resourcefulness & Problem solving capabilities
• Customer service Orientated
• Building and maintaining relationships
• Confidence and decisiveness
• Passionate about the brand
• Social-media savvy
• Fashionable