Operation Manager jobs in South Africa

Recently developed fuel station requires a proactive and experienced manager to oversee the Convenience Store Manager and Back Office operation and provide support where necessary whilst focusing on improving the Forecourt operation and customer experience.

• Staff Management
  • Lead, motivate, and support a large team in a demanding environment.
  • Provide operational support and guidance to staff.
  • Conduct regular meetings with the teams to discuss issues, concerns, updates etc.
  • Monitor ongoing training and compliance with Engen standards of operation.
  • Staff rostering.
• Operations Management
  • Manage day‑to‑day operations of the Fuel Station.
  • Manage fuel stock levels and facilitate ordering and receiving of fuel.
  • Maintain and improve Forecourt processes.
  • Assist in developing and/or updating standard operating procedures for all business operational activities.
  • Maintain accurate and clear documentation for operational procedures and activities.
  • Work in compliance with company policies and procedures, ensuring adherence to respective monitoring bodies and legislative requirements.
  • Develop and implement policies/procedures as and when required.
  • Ensure team follows standard operating procedures for all operational functions.
  • Ensure facilities are monitored and improved on a regular basis, meet legislative requirements in terms of health and safety guidelines and that staff are accommodated in a safe and productive environment.
  • Ensure Engen promotional materials are received timeously and displayed during promotion periods and that the site and its systems are updated with all relevant promotional requirements.
  • Ensure readiness for price increases or decreases and proper planning undertaken to achieve optimum results from such increases in respect of fuel stock holding or replenishment.
  • Managing effective staff planning and rostering taking into account price increases, pay days, expected busy periods.
  • Implementing and enforcing HSEQ standards.
• Forensic Management
  • Conduct regular audits and investigations (where required) to deter and eliminate fraud/theft.
  • Management of fraud/theft occurrences, investigation, outcome, and liaison with HR in terms of necessary disciplinary action, as required.
• Facility Management
  • Daily, Weekly and Monthly Checklist management in respect of facility maintenance and preventative maintenance in compliance with standard operating procedures.
  • Record keeping of warranties and guarantees in respect of equipment and ensuring equipment is in optimal running condition.
• Targets
  • Conduct targets reviews and report cost plans to senior management.
  • Manage and direct teams to achieve business targets.
  • Implement strategic plans for increasing Turnover in the Quickshop by utilizing data from system reports.
  • Development, implementation, and review of outcomes of operations assigned projects as and when required.
  • Development of policy and procedure in order to ensure controls, compliance, and formality of the operations environment, reducing risk and improving performance.

• Grade 12 / Senior Certificate.
• 2 - 3 years Fuel Station Management experience.
• Excellent Excel, and Word experience.
• Systems (WINBRANCH advantageous) / Fuel Station Back Office and POS systems experience.
• Working knowledge and experience in reporting fuel sales, fuel stock management and ordering.
• Proactive.
• Leadership.
• Decision making.
• Reporting.
• Planning and organising.
• Adapting and responding to change.

• Basic salary of R********* - R********* per month (based on skills and experience).
• If within MIBCO threshold or candidate requests to join MIBCO, MIBCO Provident Fund (after 6 months service, if previous membership, immediate).
• 8% Company contribution and 7.5% Employee contribution.
• If outside MIBCO threshold and membership is not requested by candidate, Company pension fund (5% employee contribution and 5% employer contribution); and Death Benefit (1 x annual salary).
• Funeral cover (no cost to the Employee).

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