Operation Manager à Afrique du Sud

Duties & Responsibilities

1. Responsible for the Business Unit, Operations, and development, including setting and achieving goals related to productivity, cost control, and quality for a specific site.
2. Secure resources such as manpower, skills, and technical equipment.
3. Confirm performance indicators and monitor the achievement of site objectives.
4. Conduct and assess the work of project managers and project engineers.
5. Assist other sites upon request from the BU Head.
6. Develop, implement, and maintain quality assurance protocols.
7. Increase the efficiency of existing processes and procedures to enhance internal capacity.
8. Conduct periodic reviews with project managers and coordinators, and drive corrective actions as needed.
9. Coordinate between interface partners, production, suppliers, and customers, and attend tripartite meetings.
10. Maintain on-site customer relationships, ensuring compliance with client requirements, addressing dynamic demands, and providing timely feedback.
11. Manage and mobilize on-site personnel, assist in implementing competency assessments.
12. Resolve and evaluate customer complaints and quality issues, and coordinate internal and external training as needed.
13. Assist in formulating and examining SOPs, handle customer complaints, and provide feedback on abnormal situations.
14. Support the business department in evaluating order profit and risk.
15. Propose employment demands based on project evaluations.

Desired Experience & Qualifications

1. Grade 12 qualification or equivalent in Industrial Engineering or similar field.
2. Minimum of 10 years of experience in quality, management, project management, or operation management within the automotive industry.
3. Proven experience in manufacturing and OEM automotive sectors.
4. Strong commercial awareness and negotiation skills.
5. Technical aptitude and effective communication skills in English.
6. Proficiency in MS Word, Excel, PowerPoint.
7. Team-oriented approach.
8. Valid driving license and own transport.
9. No criminal record and medically fit to pass a medical examination.
10. Advanced knowledge of quality and project management tools (FMEA, PPAP/VDA, 8D, 5S) and ISO TS standards.
11. Strong organizational and people management skills.
12. Result-oriented, able to work under pressure.

Note: Must be clearly listed on CV: duties & responsibilities, criminal record status, medical fitness.