Customer Service Agent jobs in South Africa

As a General Manager Sales you will be accountable for delivering on Weir ESCO's ambitious growth targets in the West and Central Africa regions. You will leverage your technical foundation, commercial acumen, key account management experience and leadership skills to empower your team of district managers and technicians to develop high-potential regions.

Significant potential lies in this region, and you will have the autonomy to run this as your own sub-business from setting the strategy, setting and filling the organogram, and executing to reach your revenue and margin targets.

Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor‑make their own career and do the best work of our lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

• Sales Focused: Strategic planning and design of the territory’s sales strategy, along with the successful communication and delivery of the strategy. New business development. Guide and direct sales activity across the territory to support delivery against KPI’s and targets.

• People Leadership: Effectively manage direct reports and provide leadership and management while supporting the development, growth and upskilling of sales teams. Positioning the company’s sales resources and technical capability accordingly and in line with emerging business opportunities.

• Customer Focused: Effectively manage customer expectations and successfully negotiate commercial outcomes consistent with achievement of strategic and financial objectives.

• Travel: Proactively plan and undertake business travel in the Central and West Africa region to support direct reports, support current customer base and develop new business in line with Regional objectives.

• Financial Management: Ensure new business development, negotiations and commercial contracts are in line with proposed budgeted growth. Develop and achieve annual budget (in line with strategic plan) and report monthly on key result areas. Setting revenue targets for the territory and setting key performance indicators as well as taking responsibility for sales forecasting.

• Sustainability: Formulating and implementation of interventions to deliver sustained performance in terms of securing tenders and new business opportunities. Driving and promoting process optimization opportunities in the territory.

• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

• Bachelor's Degree: Engineering (Business qualification would be preferential, MBA ideal)

• 8 Years Experience in a senior sales role in the mining industry

• Proven track record of progressive accomplishments in the mining industry

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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