DC- Life Telesales Consultant- Park Square (KZN)

Discovery; Kariega; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A leading insurance provider seeks a motivated telesales professional to join their sales call centre in Kariega, Eastern Cape. The candidate will be responsible for driving Life Sales, conducting financial needs analysis, and maintaining high communication standards with members. Applicants should possess at least a matric qualification, sales experience, and excellent skills in English or Afrikaans. This role offers the opportunity to thrive in a target-driven environment.

Qualifications

• At least 1 year sales experience, preferably in an outbound telesales environment.
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage.

Responsibilities

• Identifying sales opportunities.
• Answering inbound calls and making required outbound calls.
• Co-ordination of own administration.
• Communicating to members telephonically via fax and email.
• Attending to general administration.
• Conducting Financial Needs Analysis.
• Achieving quality target.
• Overcoming objections.
• Adhering to service level agreements.

Skills

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience/Tenacity

Sound Time Management

Self managed

Attention to detail

Ability to learn quickly and apply knowledge

Fluent English/Afrikaans

Education

Matric

NQF5 and RE5 qualification

Tertiary qualification

Tools

PC literacy

Email

Word

Excel

Job description

Job Description

Identifying sales opportunities

Answering inbound calls timeously and making required outbound calls

Co-ordination of own administration

Identifying sales opportunities

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Achieve Life Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• Matric
• At least 1 year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.