Key Account Manager

GBS; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic technology company in KwaZulu-Natal is seeking a Key Account Manager to manage and grow strategic accounts, enhance user acquisition, and boost revenue. The role requires a professional with 3–7 years’ experience in key account management, strong analytical skills, and a proven track record in digital product growth. The ideal candidate will collaborate with various teams and report directly to the executive committee. Join us and take your career to the next level with a collaborative and innovative environment.

Qualifications

• 3–7 years’ experience in key account management or strategic client management.
• Proven track record in digital product or app growth.
• Strong analytical, communication, and negotiation skills.
• Experience working with cross-functional teams and reporting at executive level.

Responsibilities

• Develop and execute strategic account plans to drive app adoption and revenue.
• Build and maintain strong client relationships; identify opportunities for growth.
• Collaborate with Marketing, Product, and Customer Success teams to integrate client feedback.
• Report and communicate account performance and initiatives to Exco.
• Monitor market trends, competitor apps, and industry developments to inform strategy.

Skills

Strategic planning

Client relationship management

Data-driven decision-making

Project management

CRM proficiency

Job description

Why Join Talksure SA GBS?
Be part of a dynamic team where your ideas and expertise drive real growth! At Talksure, you’ll manage key accounts, influence digital strategies, and work directly with Exco and cross-functional teams to deliver measurable results. Enjoy a collaborative, innovative environment where your contributions are recognized and rewarded.

Role: Key Account Manager
We’re looking for a strategic, results-driven professional to manage and grow our app’s strategic accounts, boost user acquisition, increase revenue, and ensure top-notch client satisfaction.

What You’ll Do:

• Develop and execute strategic account plans to drive app adoption and revenue.

• Build and maintain strong client relationships; identify opportunities for growth.

• Collaborate with Marketing, Product, and Customer Success teams to integrate client feedback.

• Report and communicate account performance and initiatives to Exco.

• Monitor market trends, competitor apps, and industry developments to inform strategy.

What We’re Looking For:

• 3–7 years’ experience in key account management or strategic client management.

• Proven track record in digital product or app growth.

• Strong analytical, communication, and negotiation skills.

• Experience working with cross-functional teams and reporting at executive level.

Skills: Strategic planning, client relationship management, data-driven decision-making, project management, and CRM proficiency.

Apply today and take your career to the next level with Talksure SA GBS!

Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.