Customer Service Agent jobs in South Africa

This role requires a strong leader with proven experience in driving revenue growth, building high-performing sales teams, and executing strategic business objectives.

1. Develop and implement effective sales strategies aligned with company goals.
2. Lead, motivate, and manage the sales team to achieve and exceed targets.
3. Identify new business opportunities and nurture existing client relationships.
4. Monitor market trends and competitor activity to inform sales tactics.
5. Collaborate with cross-functional teams to ensure a consistent and high-quality client experience.
6. Prepare and present detailed sales reports and forecasts to senior management.
7. Establish and track key performance indicators to measure team success.
8. Represent the company at industry events and client meetings as needed.

• Excellent leadership and people management skills.
• Strong negotiation and communication abilities.
• Strategic thinking with the ability to analyse data and make informed decisions.
• Proven ability to build and maintain client relationships.
• High level of business acumen and market insight.
• Goal-oriented and results-driven mindset.
• Proficiency in CRM systems and sales analytics tools.

• Bachelor's degree in Business, Sales, Marketing, or a related field.
• Minimum of 8 years of sales experience, with at least 5 years in a leadership role.
• Experience in the print, marketing, or media industry is advantageous.
• Demonstrated success in developing and executing sales strategies.
• Valid driver’s license and willingness to travel when required.