Sales Team Leader, Contact Centre - High-Impact Growth

University of Fort Hare; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services provider is seeking a Team Manager in South Africa to lead and manage a team of Sales Consultants in a dynamic contact center. The role emphasizes driving sales performance, ensuring adherence to quality standards, and fostering a high-performance culture. Candidates should have a minimum of 3 years' experience in team management within a sales environment, along with strong communication and organizational abilities. This position offers a basic salary plus commission and contributes to meaningful career growth.

Qualifications

• Minimum 3 years’ experience in team management within a sales environment.
• At least 2 years’ experience in an outbound call centre.
• Background in financial services or insurance will be advantageous.

Responsibilities

• Lead and manage a team of Sales Consultants.
• Drive sales performance and ensure quality standards.
• Support staff career growth and handle performance management.

Skills

First-line management practices

Communication skills

Organisational ability

Coaching and development

Teamwork principles

Job description

A financial services provider is seeking a Team Manager in South Africa to lead and manage a team of Sales Consultants in a dynamic contact center. The role emphasizes driving sales performance, ensuring adherence to quality standards, and fostering a high-performance culture. Candidates should have a minimum of 3 years' experience in team management within a sales environment, along with strong communication and organizational abilities. This position offers a basic salary plus commission and contributes to meaningful career growth.