Customer Service jobs in South Africa
Customer Service Agent Boomerang
Boomerang BPO
Festive Season Customer Service Representative
Burnt Studios
Customer Service / Sales Support Virtual Assistant
Neat Hive Cleaning
Discover more opportunities than anywhere else. Find more jobs nowCustomer Service Agent
Sportpesapty, Ltd
Customer Service Advisor
CXP are now part of the Huntswood Group
Connect with headhunters to apply for similar jobsGarden Center Customer Service
Grass Pad Inc.
CUSTOMER SERVICE AGENT : ARABIC SPEAKING
WNS
Customer Service Representative
Digital Solutions Group
German Customer Service Representative
Mango5
Customer Service Advisor
CXP are now part of the Huntswood Group
Customer Service Executive
Sun King
German Speaking Customer Service & Sales Representative
Black Pen Recruitment
German Speaking Customer Service & Sales Representative
Black Pen Recruitment
German Speaking Customer Service & Sales Representative
Black Pen Recruitment
German Speaking Customer Service & Sales Representative
Black Pen Recruitment
German Speaking Customer Service & Sales Representative
Black Pen Recruitment
German Speaking Customer Service & Sales Representative
Black Pen Recruitment
German Speaking Customer Service & Sales Representative
Black Pen Recruitment
TEMPORARY OFFICE COORDINATOR / CUSTOMER SERVICE ASSISTANT (NELSPRUIT)
University of Fort Hare
Customer Service Representative
Go Skills Cafe
Customer Service Agent Boomerang
Job summary
A leading BPO service provider in Cape Town is seeking an entry-level candidate for a full-time role requiring customer service excellence in an airline context. The ideal candidate should have at least 6 months of industry experience, proficiency in GDS systems, and the ability to work flexible, rotational shifts. This fast-paced position entails responding to customer inquiries across various channels.
Benefits
Qualifications
- Minimum 6 months of experience in the airline industry.
- GDS experience is mandatory.
- Airline and ticketing experience is mandatory.
- Must possess criminal clearance.
- Must be a South African citizen.
Responsibilities
- Responding to emails, chats, and telephonic inquiries during shifts.
- Providing customer service excellence.
Skills
Tools
MORE ABOUT THE ROLE
Our client is a leader in the airline industry providing customer/contact centre service excellence across the globe. This role will require your exceptional English Language Proficiency and Customer Service skills within an Omni-channel environment. Join our "one of kind" award winning company - submit your CV now!
- Minimum 6 months+ experience in the Industry
- GDS Experience Mandatory
- Airline & Ticketing experience Mandatory
- Familiar with Galileo or similar system
- Fare rules including updates/voiding, etc
- Must have extensive knowledge of the industry and deal with multiple codes and fares
- Criminal Clearance
- SA Citizen
- Ability to work rotational shifts - Monday to Sunday (24/7)
The role requires your reliability, flexibility, professionalism, great verbal & written English communication skills and a friendly "can do" attitude.
The successful candidates will be able to cope with multi-tasking in a fast paced, demanding environment, responding to emails, chats and telephonic enquiries during their shift. The successful candidate will be proactive, an independent thinker, people centric, possess the ability to do research, offer alternatives and solutions and be prepared to go the extra mile and delight the customer.
This role gives you the freedom of Flexi shifts operating within a 24 x 7 working environment. You will be required to work day, evening and night shifts Monday to Sunday.
- Boomerang S.A. reserves the right to withdraw any vacancies which are no longer available or erroneously advertised.
Boomerang Marketing Solutions (Pty) Ltd is a dynamic company who champions diversity, equity and non-discrimination in the work-place.
- Entry level
- Full-time
- Other
- Outsourcing and Offshoring Consulting
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.