IT Engineer

Teleperformance; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global service provider in Kuala Lumpur is seeking an IT Support Specialist. The candidate will assist in preparing devices for deployment and perform administration of Active Directory. Strong problem-solving skills and a degree in IT or related fields are required. Mandarin speaking is preferred. The role involves troubleshooting issues and providing support during outages, all within a collaborative team environment.

Qualifications

• Experience in an IT support or engineering role.
• Strong understanding of IT systems, networks, and security principles.
• Endpoint device troubleshooting experience.

Responsibilities

• Assist in the preparation of devices for deployment.
• Perform administration of Active Directory as needed.
• Support the site during outages or preventive maintenance activities.

Skills

Mandarin Speaker

IT support experience

Problem-solving skills

Communication abilities

Teamwork abilities

Education

Degree or Diploma in IT, Computer Science, or related field

Job description

Qualifications

• Degree or Diploma in Information Technology, Computer Science, or related field.
• Mandarin Speaker is preferred for this position.
• Experience in an IT support or engineering role.
• Strong understanding of IT systems, networks, and security principles.
• Problem-solving skills and ability to work under pressure.
• Endpoint device troubleshooting
• Understanding of Enterprise IT Environment
• Familiarity with the industry environment and setting is a plus.
• Good communication and teamwork abilities

Responsibilities

• Assist in the preparation of devices for deployment
• Perform administration of Active Directory as needed
• Perform basic troubleshooting for device related issues
• Assists in the IT Asset management task
• Support the site during outages or preventive maintenance activities
• Support project deliverables
• Adhere to compliance posture and regulations