Customer Service jobs in Malaysia

1. To deliver office standard operation procedure of administration in accordance with structural organization on daily, weekly, and monthly basis.

2. To execute office administration operations, safekeeping records and filing with adequate accessibility.

3. To execute and deliver financial operation related to daily collections, monthly invoices, billing, late payment interest issuance, petty cash, deposit etc in timely manner.

4. To execute and monitor collection of defaulter payments on monthly basis including notice, reminders, and any relevant documents.

5. To deliver attentive and responsive customer service as front desk of management office in managing feedbacks and complaints.

6. To engage with service providers, authorities and/ or any relevant parties in relation to building-
related matters.

7. To coordinate and legal cases and incident procedure and process in related to common property

8. To liaise with state and local regulatory agencies on the compliance of building requirements and code by Laws, rules, and regulations of relevant authorities

9. To report and update project and operations matters to superior and upper management.

10. To establish and execute Crisis Management Procedure

11. To perform any related tasks assigned by superior

• Able to communicate in English and Malay
• Critical and analytical thinking and problem solver
• Interpersonal skills
• Independent and interdependent
• Uphold the value of integrity
• Ability to work in multidisciplinary team environment
• Requires a minimum qualification of diploma/ degree in Property Management/ Business Administration or any equivalent
• At least one (1) year of experience in Property Management, or any related field.