Admin / Administrative Assistant

adnexio; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A property management company in Malaysia is seeking an Administrative Officer to handle office operations, financial transactions, and customer service. The role requires delivering office procedures, managing collections, and ensuring compliance with regulations. Ideal candidates should have a diploma or degree in Property Management or Business Administration, along with at least one year of related experience. Strong communication skills in English and Malay are essential. This is an integral role that involves engaging with service providers and authorities.

Qualifications

• Minimum qualification of diploma or degree in Property Management or Business Administration.
• At least one year of experience in Property Management or related field.

Responsibilities

• Deliver office standard operation procedures in administration.
• Execute financial operations related to daily collections and invoices.
• Provide customer service at the front desk for feedbacks and complaints.
• Liaise with regulatory agencies regarding building compliance.

Skills

Communication in English and Malay

Critical thinking

Analytical problem solving

Interpersonal skills

Ability to work in multidisciplinary teams

Education

Diploma/Degree in Property Management or Business Administration

Job description

1. To deliver office standard operation procedure of administration in accordance with structural organization on daily, weekly, and monthly basis.

2. To execute office administration operations, safekeeping records and filing with adequate accessibility.

3. To execute and deliver financial operation related to daily collections, monthly invoices, billing, late payment interest issuance, petty cash, deposit etc in timely manner.

4. To execute and monitor collection of defaulter payments on monthly basis including notice, reminders, and any relevant documents.

5. To deliver attentive and responsive customer service as front desk of management office in managing feedbacks and complaints.

6. To engage with service providers, authorities and/ or any relevant parties in relation to building-
related matters.

7. To coordinate and legal cases and incident procedure and process in related to common property

8. To liaise with state and local regulatory agencies on the compliance of building requirements and code by Laws, rules, and regulations of relevant authorities

9. To report and update project and operations matters to superior and upper management.

10. To establish and execute Crisis Management Procedure

11. To perform any related tasks assigned by superior

Qualifications

• Able to communicate in English and Malay
• Critical and analytical thinking and problem solver
• Interpersonal skills
• Independent and interdependent
• Uphold the value of integrity
• Ability to work in multidisciplinary team environment
• Requires a minimum qualification of diploma/ degree in Property Management/ Business Administration or any equivalent
• At least one (1) year of experience in Property Management, or any related field.