Frozen Foods Retail Assistant — Customer-Focused & Growth

Novi Frozen Foods; Selangor; On-site; MYR 20,000 - 30,000; Full time

Job summary

A leading frozen food provider in Shah Alam is seeking a dedicated Shop Assistant to enhance customer service in retail operations. Responsibilities include excellent customer relations, maintaining shop organization, selling frozen food products, and working collaboratively with team members. Ideal candidates will have a background in retail, strong communication skills, and a positive attitude. The company offers competitive salary, bonuses, and employee discounts.

Benefits

Competitive salary

Performance-based bonuses

Career development opportunities

Employee discounts

Qualifications

• Previous experience in retail or customer service, preferably in the retail industry.
• Strong communication and interpersonal skills.
• Excellent attention to detail and ability to work under pressure.
• Positive, team-oriented attitude.

Responsibilities

• Providing excellent customer service and assisting customers with their inquiries.
• Maintaining the cleanliness and organization of the retail space.
• Promoting and selling our range of high-quality frozen food products.
• Supporting team members and adhering to company policies.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Job description

A leading frozen food provider in Shah Alam is seeking a dedicated Shop Assistant to enhance customer service in retail operations. Responsibilities include excellent customer relations, maintaining shop organization, selling frozen food products, and working collaboratively with team members. Ideal candidates will have a background in retail, strong communication skills, and a positive attitude. The company offers competitive salary, bonuses, and employee discounts.