Logistics Customer Service Coordinator

SPEED LINE LOGISTIC M SDN BHD; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company based in Ipoh is seeking candidates for a customer service position. Responsibilities include handling calls, overseeing deliveries, and resolving customer issues. Candidates must have a minimum diploma and at least 2 years of experience in the courier or logistics field. Proficiency in Microsoft Office and good communication skills are essential. The position offers a salary of RM 2,000 to RM 2,200 per month along with benefits such as overtime, medical benefits, and performance-based incentives.

Benefits

Overtime

Incentive based on performance

Medical benefits

EPF, Socso, EIS

Qualifications

• Minimum 2 years of experience in courier/logistics field.
• Ability to work independently with supervision.

Responsibilities

• Handle incoming and outgoing telephone calls.
• Oversee and be responsible for customer deliveries and pickup collection.
• Liaise with freight carriers, customs brokers, and suppliers to coordinate shipments.

Skills

Good communication skills

Proficiency in Microsoft Office

Education

Minimum Diploma in a related field

Job description

A logistics company based in Ipoh is seeking candidates for a customer service position. Responsibilities include handling calls, overseeing deliveries, and resolving customer issues. Candidates must have a minimum diploma and at least 2 years of experience in the courier or logistics field. Proficiency in Microsoft Office and good communication skills are essential. The position offers a salary of RM 2,000 to RM 2,200 per month along with benefits such as overtime, medical benefits, and performance-based incentives.