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Customer Service jobs in Malaysia

APAC Pharma Customer Care Specialist Hybrid & Bonuses

Clinigen

Shah Alam
Hybrid
MYR 20,000 - 100,000
30+ days ago
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Urdu-speaking Customer Support Specialist – Penang

Teleperformance

Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago

Senior Logistics Executive (With Purchasing Responsibilities)

Private Advertiser

Petaling Jaya
On-site
MYR 150,000 - 200,000
30+ days ago

BPO Call Centre - Customer Service Representative

Two95 International Inc.

Kuala Lumpur
On-site
MYR 20,000 - 100,000
30+ days ago

Remote Data Entry Clerk - Work at Home

TowardJobs

Ipoh
Remote
MYR 20,000 - 100,000
30+ days ago
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Work at Home Data Entry Clerk

TowardJobs

Seberang Perai
Remote
MYR 20,000 - 100,000
30+ days ago

Customer Service Executive (Mandarin Speaking)

Talent Recruit

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

Customer Service Consultant

Talent Recruit

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
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Multichannel CSR — KL (24/7 Shifts)

Talent Recruit

Kuala Lumpur
On-site
MYR 20,000 - 100,000
30+ days ago

Business Development Specialist (POS + Payment)

EPOS Pte. Ltd.

Kuala Lumpur
On-site
MYR 100,000 - 150,000
13 days ago

Service Delivery Project Manager

TIME dotCom Berhad

Kuala Lumpur
On-site
MYR 150,000 - 200,000
17 days ago

Order Experience Representative, II

Zebra Technologies

Simpang Ampat
Hybrid
MYR 30,000 - 40,000
22 days ago

Dynamics 365 CE Senior Analyst Programmer (Relocate to Malta/Big 4)

Black Pen Recruitment

Kuala Lumpur
Hybrid
MYR 246,000 - 346,000
28 days ago

Senior Analyst, Credit Management

PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd

Kuala Lumpur
On-site
MYR 60,000 - 80,000
18 days ago

IT Operations Engineer

Lattice Semiconductor

Penang
On-site
MYR 60,000 - 90,000
26 days ago

Sales [Executive / Senior Executive / Assistant Manager / Manager]

Shui Xing Ventures Sdn Bhd

Klang City
On-site
MYR 150,000 - 200,000
18 days ago

Senior P2P Manager

Danone

Kuala Lumpur
On-site
MYR 150,000 - 200,000
23 days ago

Senior Manager - Marketing (Property Developer)

Land & General Berhad

Kuala Lumpur
On-site
MYR 200,000 - 250,000
18 days ago

Manager – Client Acquisition & Engagement

Holiday Tours & Travel Malaysia

George Town
On-site
MYR 70,000 - 90,000
28 days ago

Admissions Profession

International Schools Partnership

Petaling Jaya
On-site
MYR 100,000 - 150,000
23 days ago

Team Leader, Client Centre for SG Market

Standard Chartered

Petaling Jaya
On-site
MYR 80,000 - 120,000
17 days ago

Dynamics 365 CE Senior Technical Architect (Big 4/Relocate to Malta)

Black Pen Recruitment

Kuala Lumpur
Hybrid
MYR 150,000 - 200,000
28 days ago

Sales Executive

BAND OF GORILLA SDN BHD

West Coast Division
On-site
MYR 150,000 - 200,000
16 days ago

Sales Manager

Inovatif Motor Sdn Bhd

West Coast Division
On-site
MYR 80,000 - 110,000
18 days ago

Business Development Manager - Freight Forwarding

ADS International Express Sdn Bhd

Subang Jaya
On-site
MYR 100,000 - 150,000
22 days ago

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APAC Pharma Customer Care Specialist Hybrid & Bonuses
Clinigen
Shah Alam
Hybrid
MYR 20,000 - 100,000
Full time
30+ days ago

Job summary

A leading pharmaceutical services company in Malaysia is seeking a Customer Service Representative to join their regional operations team. You will provide high-quality service to customers across the Asia Pacific region. The ideal candidate will have excellent English communication skills, experience in customer service, and a proactive approach to problem solving. This position offers a competitive salary, 13th month bonus, and hybrid working arrangements.

Benefits

Competitive monthly salary
13th month bonus
Performance bonus
20 days annual leave
Ongoing professional development
Hybrid working arrangements

Qualifications

  • Experience in a professional customer service environment.
  • Exposure to Good Distribution Practice (GDP) and Health Authority compliant environment advantageous.
  • Willing and able to work from the office at least 3 days per week.

Responsibilities

  • Respond to customer enquiries regarding orders, service needs, and product complaints.
  • Process orders in a timely manner.
  • Support sourcing and procurement activities.
  • Liaise with freight forwarders for stock updates.
  • Maintain temperature monitoring for the warehouse.

Skills

Excellent written and verbal English communication skills
Strong attention to detail
Excellent time management ability
Motivated and adaptable
Excellent team player

Education

Completion of secondary education, diploma or tertiary qualifications
Job description
A leading pharmaceutical services company in Malaysia is seeking a Customer Service Representative to join their regional operations team. You will provide high-quality service to customers across the Asia Pacific region. The ideal candidate will have excellent English communication skills, experience in customer service, and a proactive approach to problem solving. This position offers a competitive salary, 13th month bonus, and hybrid working arrangements.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.