Admissions Profession

International Schools Partnership; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading education group in Malaysia is looking for dynamic professionals for its Admissions Teams. Successful candidates will engage families to drive student enrolment growth, ensuring a smooth customer experience. The ideal applicants will have experience in Admissions, Sales, or Customer Service, and a Bachelor's Degree in a related field. Strong interpersonal skills and fluency in English and Bahasa Malaysia are required, with a competitive remuneration package offered.

Benefits

Competitive remuneration

Medical and insurance benefits

Discounts on school fees for children under 18 years old

Qualifications

• Experience in Admissions, Sales, or Customer Service.
• Minimum of 6 years of managerial experience for Managers.
• 2 to 4 years of experience for Senior Executives / Executives.

Responsibilities

• Manage and support the full admissions process.
• Respond to inquiries and conduct school tours.
• Build relationships with parents and local communities.
• Track and report on admissions data.
• Collaborate with marketing teams.

Skills

Customer-centric mindset

Strong communication skills

Interpersonal skills

Organisational skills

Fluency in English

Fluency in Bahasa Malaysia

Proficiency in CRM systems (e.g. HubSpot, Salesforce)

Education

Bachelor’s Degree in Sales and Marketing, Business Administration or related field

Job description

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Are you a dynamic and driven professional passionate about connecting with families? If you are passionate about education and creating exceptional customer experiences, we want to hear from you.

Join our Admissions Teams at Tenby, Straits and Asia Pacific Schools and be part of a community that is passionate about creating transformative education experiences for learners.

Purpose of Roles

In our Admissions team, you will be engaging with families and driving student enrolment growth.

There are exciting opportunities for professionals who thrive in fast-paced, people-focused environments. Successful candidates are those who are motivated by the impact of connecting with families while creating a memorable and meaningful customer experience that leaves a lasting impression of our schools.

In our Admissions roles, you will be the welcoming face of our schools — guiding families through our schools’ offerings to enrolment with warmth, professionalism and care. Working closely with the Campus Principals, Academic and Regional Admissions teams, you will:

• Manage and support the full admissions process, ensuring a smooth, customer-focused experience.
• Respond promptly to enquiries, conduct school tours and follow up with prospective families.
• Build strong relationships with parents and local communities to promote our schools as the School of Choice.
• Track and report on admissions data to support decision-making and enrolment targets.
• Collaborate with marketing teams to ensure consistent messaging and coordinated recruitment campaigns.

These roles suit individuals who are people-oriented and passionate about delivering exceptional customer experiences.

Who We’re Looking For

We welcome applications from individuals with experience in Admissions, Sales or Customer Service, particularly those who have worked in the education or service sectors.

Depending on the level of role:

• Managers: Managers will lead and drive school admission strategies and campaigns to meet enrolment targets. We require a minimum of 6 years of managerial experience in Admissions, Sales, or a Business-related field, with proven leadership skills and the ability to drive strategic Admissions initiatives.
• Senior Executives / Executives: Senior Executives and Executives will support the planning, execution, and engagement initiatives of the Admissions function. We require a minimum of 2 to 4 years of experience in Admissions, Sales, or a Business-related field, with a focus on engaging and creating meaningful experiences for families.

Our requirements for Admissions roles are:

• A Bachelor’s Degree in Sales and Marketing, Business Administration or a related field.
• Strong communication, interpersonal and organisational skills.
• A customer-centric mindset with attention to detail and data accuracy.
• Proficiency in customer-relationship management (CRM) systems (e.g. HubSpot or Salesforce) is an added advantage.
• Fluency in English and Bahasa Malaysia. Mandarin proficiency is an added advantage.

About ISP Malaysia

One of the leading education groups in Malaysia, ISP Malaysia operates Tenby Schools, Asia Pacific Schools and Straits International Schools. Our nine campuses are strategically located in the developed areas of Klang Valley in Selangor, Perak, Penang and Johor. The schools provide an international curriculum comprising IGCSE and A-levels from kindergarten, with five schools also offering the Malaysian National Curriculum. With over 8,000 students, we have a 60-year history of providing education to students in the country and have gained a reputation for excellence and high standards in education.

Competitive remuneration. Medical and insurance benefits. Discounts on school fees for children under 18 years old at an ISP school.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

Student Wellbeing and Safety

For more information on ISP, visit https://internationalschoolspartnership.com/