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Website Support & Maintenance Specialist
Job summary
A technology solutions company seeks a tech-savvy individual to manage domain registration, troubleshoot website issues, and assist clients with technical support. The role requires strong problem-solving skills and a passion for technology, along with the ability to maintain professionalism under pressure. The successful candidate will provide essential maintenance and support for both corporate and client websites, ensuring technical issues are resolved efficiently.
Qualifications
- Strong problem-solving and critical thinking skills.
- Passion for technology and willingness to learn.
- Ability to work under pressure while maintaining professionalism.
Responsibilities
- Manage domain registration and DNS configuration.
- Diagnose and repair website-related faults.
- Assist clients with third-party plugin issues.
- Troubleshoot technical issues for corporate and client websites.
- Follow up with clients to ensure issues are resolved.
- Provide regular maintenance and health checks for websites.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.