IT Support / System Administrator

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Kuala Lumpur is seeking an IT Support Specialist to provide daily support for staff and troubleshoot hardware and network issues. Candidates should possess a Diploma or Degree in IT and have 4-5 years of relevant experience, along with strong communication and management skills. The role involves maintaining IT systems and assisting with device procurement in a dynamic work environment.

Qualifications

• 4 - 5 years experience in IT Support.
• Ability to install, configure, and secure Windows operating systems.
• Basic understanding of networking concepts (IP address, DNS, DHCP).
• Good understanding of PC hardware components.

Responsibilities

• Provide day-to-day IT support to all staff.
• Troubleshoot PC and laptop hardware issues.
• Support and maintain file servers and ERP access.
• Assist with network configuration under supervision.
• Procurement of IT devices and equipment.

Skills

IT knowledge & skills

Good communication skills

Management skills

Troubleshooting PC hardware

Networking concepts

Education

Diploma or Degree in Information Technology, Computer Science, Information Systems

Job description

Working Hours

Monday to Friday, 8.00 am to 5.30 am

Responsibilities

• Provide day-to-day IT support to all staff.
• Troubleshoot PC and laptop hardware issues.
• Troubleshoot basic network issues (LAN, Wi‑Fi, IP, printer sharing, internet access).
• Support and maintain file servers, NAS, and ERP access (user login, connectivity, mapping).
• Support office equipment such as printers, scanners, projectors, and meeting room devices.
• Perform routine IT housekeeping, including OS and software updates, and antivirus/endpoint checks.
• Assist in monitoring and reporting backup status (e.g. job success/failure).
• Handle user account tasks: new user setup, disable accounts, and password resets with proper approval.
• Maintain IT asset records (PCs, laptops, monitors, network devices, licenses, and accessories).
• Assist with basic firewall, router, and VPN configuration under supervision.
• Procurement of IT devices, equipment & accessories
• Follow and implement IT policies, security guidelines, and documentation.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems
• 4 - 5 years experience in IT Support
• IT knowledge & skills
• Good communication and management skills.
• Ability to install, configure, and secure Windows operating systems.
• Basic understanding of networking concepts (IP address, DNS, DHCP, gateway, subnet).
• Good understanding of PC hardware components and troubleshooting.

How to Apply

Interested applicants, kindly send your resume in MS WORD format to [e-mail] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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